Product and Communication Writer
Product and Communication Writer
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Salary Not Disclosed
1 Vacancy
Job Description
Were looking for a skilled product and communication writer to join our fully remote team. In this role youll translate complex ideas and product features into clear engaging and userfriendly content that supports marketing product launches internal documentation and customer communication.
Youll work crossfunctionally with product managers designers engineers and marketing teams to create highimpact copy that resonates with different audiences from users and stakeholders to partners and press.
This role is ideal for a strong writer whos equal parts storyteller UX thinker and strategic communicator. You should thrive in fastpaced environments and know how to turn technical details into content that informs excites and drives action.
Key Responsibilities:
ProductFocused Writing
Create clear and concise product copy: feature descriptions onboarding flows inapp messages and release notes.
Write help center articles howto guides and FAQs to support customer understanding and reduce friction.
Collaborate with designers and developers to shape product messaging and microcopy that enhances UX.
Communication & Marketing Support
Draft blog posts email campaigns press kits and product launch announcements.
Craft brandaligned messaging for customer communications and support updates.
Maintain a consistent voice and tone across all touchpoints.
CrossTeam Collaboration
Partner with product support and marketing teams to understand product updates and translate them into userfocused content.
Use analytics user feedback and product usage data to refine messaging and prioritize content.
Qualifications:
U.S. citizenship required.
2 years of experience in writing for product UX or marketing preferably in tech SaaS or digital services.
Portfolio of clear engaging content across different mediums (product docs emails guides blogs etc..
Exceptional writing editing and storytelling skills with attention to voice clarity and accuracy.
Ability to synthesize technical information into simple digestible content.
Experience with collaboration tools (e.g. Notion Figma Jira Slack Google Docs).
Employment Type
Full Time
