drjobs Victim Services Specialist - Troop 2

Victim Services Specialist - Troop 2

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1 Vacancy
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Job Location drjobs

New Castle - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Pay Grade

PG 11 $53217.00 This is a career ladder position.

Nature and Scope

This position isresponsible for shortterm and longterm crisis intervention of victims ofcrimes determining their needs and assisting victims in acquiring necessaryassistance.

Principal Accountabilities

  1. Interview victims and/or families of victims of crimes to determine needed assistance and makes referrals to other agencies/resources.
  2. Performs followup contact to victims and/or their families either in person via telephone or through written correspondence.
  3. Write reports to summarize cases and maintain database files of all case contacts and to provide information referral services or crisis intervention.
  4. Provides outreach services to the community by presenting awareness programs at senior centers nursing homes etc. Also provides appropriate training to outside agencies as well as to law enforcement.
  5. Provides victim assistance by accompanying persons to court and hospitals.
  6. Assists Victim Services Officers at troop level by providing assistance to victims and/or families at crime scenes or accidents.
  7. Availability to provide after hours on call duties on a rotating basis with to 800 line hotline calls or out to crime/accident scene as needed on 24 hour basis. Performs related work as required.

Knowledge Skills and Abilities

Applicantsmust have education training and/or experience demonstrating competence ineach of the following areas. Failure in any one area will result in a rating ofnot qualified.

Knowledgeof crisis intervention and casework management methods and of human behavior. Knowledge of proper telephonetechniques. Knowledge of computer functions with Word and Accesssoftware. Ability to learn Delaware State Police procedures for dealingwith victims/survivors of violent crimes. Knowledge of services availablethrough governmental agencies and community based organizations. Abilityto establish and maintain effective relationships with people in highlystressful or traumatized conditions. Skill in conducting interviewsoften of a sensitive nature. Ability to be oncall 24 hours a day duringassigned on call rotation. (approximately one week per month)

Minimum Qualifications

Bachelorsdegree in psychology or related field and one year of experience in crisisintervention.

Job Elements

Career Ladder: Upon satisfactory completion of Departmentpromotional standards and minimum qualifications employee will be eligible tobe promoted to the next level.

Conditions of Employment

Direct deposit of paychecksis required as a condition of employment. Applicants must be legallyauthorized to work in the United States. The State of Delaware Executive Branchparticipates in the Federal EVerify system where the State will provide thefederal government with each new hires Form I9 information to confirm that youare authorized to work in the U.S. For more information refer to our job seeker resources. A satisfactory criminal background check is requiredas a condition of employment. This position is a classification organized under anexclusive bargaining representative (labor organization) that has been electedby employees as their representative for collective bargaining and otherapplicableterms and conditions of employment in accordance with Title29 Chapter 59 and Title 19 Chapter 13 and 16. This position is coveredby a collective bargaining agreement based on its individual terms.

Accommodations

Benefits


Required Experience:

Unclear Seniority

Employment Type

Full Time

About Company

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