Volunteering Leader
Volunteering Leader
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Job Description
Job Purpose
Job Title: Volunteering Leader
Salary: 28470 Benefits
Working Hours: 1931.4 annualised hours Monday Sunday.
Location: This role will be based at Standedge in Marsden and will cover the Rochdale (east) Huddersfield Narrow Canal (east) and Huddersfield Broad Canal
Were the charity who look after and bring to life 2000 miles of waterways across England and Wales because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better bringing wellbeing benefits to millions.
We currently have an opportunity for a Volunteering Team Leader vacancy and we are looking for an organised proactive engaging volunteering leader to support the Area Operations Manager. You will provide guidance to a growing number of active volunteers and our inhouse team that helps maintain conserve and improve the environment and heritage of the waterway network for local communities and visitors to enjoy. The work will focus on the canals and rivers in the Yorkshire & North East region.
See how we make difference: ( ourvalues ( regularity & flexibility of travel will be discussed further at interview stage. A Full Valid UK Driving License is essential for this vacancy.
Knowledge Skills/Qualifications & Experience
As Volunteering Leader you will report directly to the Area Operations Manager and work closely with not only volunteers but operational team colleagues across the Yorkshire & North East team as you plan assist deliver and manage successful volunteer activities and events in 2025 and beyond.
Key accountabilities:
Leadership:
- Management of volunteers in the delivery of works safely and to a high standard whilst maintaining volunteer satisfaction. Engaging/leading volunteers to deliver offside vegetation (OSV) project.
- Liaison with volunteers and volunteer groups to understand their current capabilities and aspirations using this to plan appropriate works in conjunction with the programmes of work with the customer operations team.
- To understand the needs of the waterways both operationally and strategically giving a broad understanding of the types and volumes of work available thus providingthe background information needed to develop a programme of volunteer works.
- Coordination of staff vehicles and equipment for the efficient delivery of volunteer works.
- Coordination of training for volunteers to maintain and improve skills levels necessary to carry out works on the waterway.
- Promotion of a strong safety culture to ensure all works are completed with safety as a priority thereby ensuring the wellbeing of staff volunteers and customers.
Maintenance/Repair:
Working outside carry out maintenance and repair works to the waterway infrastructure to maximise network availability.
Provide customer service through operation of the Trusts assets (e.g. locks and bridges) in a safe and timely manner.
- Undertake key duties associated with the maintenance of the waterway and waterside eg towpath improvement work from repairs to litter removal.
- To protect the natural and historic environment associated with the waterways by ensuring their consideration during all works.
Provide a first level of response for reactive works to ensure the safety of customers and the availability of the network participating in an oncall rota as required.
Safeguarding:
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour practices actions or decisions that are counter to the objectives of the Trusts policies and values.
Knowledge Experience & Skills
It is essential that our new team members can settle in and enjoy the varied work we perform so you really must love physical outdoor work all year around and have a genuine appreciation for respecting the needs of nature environment and our millions of waterway visitors. Our waterways are not just for short visits by day users or holidaymakers thousands of community members live on our boats all year and you will be playing a role in caring for their home their space.
It is also essential that you are comfortable dealing with the public and can respond to the unexpected with thought care respect and a positive practicalapproach.
You might have practical skills and many years of working experience to offer or you may just be starting out in your career and looking for a role which calls on your practical nature. You dont need to be an expert in any field but you will be able to demonstrate that you hold the values and behaviours that ensure our customers and visitors know we care.
Technical:
- Basic literacy and numeracy skills
- Proven experience of working with and leading volunteers.
- Proven experience of delivering works to time specification and budget.
- Some experience in customer service.
- Some experience of manual/construction/outdoor work. Experience using of plant/tools and equipment would be beneficial.
- Countryside practice and vegetation skills may be an advantage.
- Some experience of working with plant and or equipment desirable.
- Basic IT skills comfortable with modern handheld mobile devices for making calls inputting information and use of mobile applications etc.
- Valid UK driving licence is essential
General:
- Good communicator and have excellent customer service awareness.
- You will demonstrate great care in the quality and standard of your work.
- You will be a good communicator and have excellent customer service awareness you will be the face of the Canal & River Trust on our waterways and will handle all communication with respect.
- Experience working in a relevant environment paid work or as a volunteer (outdoors related environmental related customer service etc).
- Can work alone on occasions however thrives as part of a team to deliver a common goal.
It is important that you really love to work with others and get things done through others to succeed in this role. Building and maintainingstrong professional relationships is also important and an ability to adapt to diverse approaches and needs of those we work colleagues and volunteers alike.
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore if you are interested please submit your application as early as possible.
What We Offer
In addition to your salary 28470 we also offer a competitive contributory DC Pension scheme arrangement and numerous other employee benefits including several salary sacrifice benefits we are also open to flexible working arrangements. These include:
- Competitive contributory DC Pension scheme arrangement where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays) increasing to 30 days after 5 years.
- Annual 200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues e.g. health financial wellbeing and domestic matters.
- Access to a range of employee benefits including store discounts boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
At the Trust we care passionately for our waterways and as importantly for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
Find out more about us on our website:
Employment Type
Full-Time
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