Product Care and Sales Specialist - Park Royal (Full-Time) (48149)
Product Care and Sales Specialist - Park Royal (Full-Time) (48149)
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$ 17 - 57
1 Vacancy
Job Description
Description
What does it mean to join Mobile Klinik powered by TELUS
Mobile Klinik DRC (Device Refurbishment Centre) is a facility that repairs and restores electronic devices such as smartphones to their original condition. Mobile Klinik DRC is responsible for ensuring that the devices are fully functional and meet the manufacturers standards before they are resold at Mobile Klinik stores.
Whats in it for you
- Discounts on the coolest & newest wireless technology here at TELUS
- Team Memberled Resource Groups (TRG) support team members who identify as women Indigenous individuals of varying abilities newcomers Black and LGBTQ2 or are an ally
- Flexible & customizable medical vision and dental benefits that include massage therapy and $5000 for mental health support
- Maternity and parental leave topups fertility treatment coverage and gender affirmation coverage
- We provide paid training to ensure your success
- And so much more
Responsibilities
We provide training on how to:
- Receive grade and process bulk shipments of Certified PreOwned devices
- Identify cosmetic and functional flaws through grading and triage processes
- Conduct tests to identify issues with telecommunication equipment
- Provide detailed reporting on device grades and failures
- Analyze Technical Repair Guides and troubleshoot electronic equipment as per specification
- Repair and refurbish electronic equipment according to brand guidelines
- Meet productivity targets
- Resolve software interface issues
- Maintain accurate device records and labeling
- Collaborate with team members to share knowledge and experience
- Ensure a safe work environment by following regulations and standards
Working hours
- Willing to work flexible hours including weekends hours of operation range from 8:00am 6:30pm EST
What you can expect after you apply
- Our recruitment process consists of a multilayered approach during which we are happy to provide accommodations as needed
Total Earnings Range:$17.40 to $57.70 per hour
Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
