About Haystack

At Haystack we build custom software products for the Power and Utility industry. We combine deep domain expertise a productdriven mindset and exceptional engineering to create scalable maintainable digital solutions.

As innovation partners to our clients were committed to delivering results and creating an experience clients love.

Our culture is professional supportive and fastpaced but never stuffy.

We value ownership quality and making smart things happen.

About the Role

Were looking for a Sales Operations Associate who loves organization data and process and is ready to help turn big goals into everyday actions.

If you get a weird amount of satisfaction from spreadsheets checklists and CRM systems and youre ready to build the behindthescenes engine that keeps a sales team running this could be a great fit.

Youll work directly with leadership to help build maintain and optimize the systems and behaviors that drive our sales success with plenty of opportunities to grow your skills in sales operations and business development.

Bonus if you love making order out of chaos or youre curious about how smart processes fuel real growth.

What Youll Do

• CRM Management and Data Entry:
  Own and maintain accurate CRM (HubSpot) data including entering new leads updating contact records and ensuring notes and deal stages are complete and current.
  
• Sales Activity Planning (Cookbook):
  Help build and maintain a sales activity plan (Cookbook) translating revenue goals into daily and weekly actions like prospect touches followups and meetings booked.
  
• Sales Reporting and Dashboards:
  Prepare basic reports and dashboards in HubSpot or Excel to track activities pipeline health and progress toward goals.
  
• Meeting and ToDo Organization:
  Attend meetings to take notes transcribe key discussions organize action items and help manage leaderships todo lists to keep projects moving forward.
  
• Client and Prospect Support:
  Assist with client touchpoints such as thankyou gifts followup emails milestone communications and sending handwritten notes.
  
• Light Marketing Coordination:
  Support occasional marketing initiatives such as coordinating prospect outreach or simple email campaigns.
  
• Process Improvement and Systems Support:
  Proactively identify small improvements to sales workflows templates and CRM processes that improve efficiency and consistency.
  
• Leadership Accountability:
  Help keep leadership focused and on track with key sales activities and deadlines using reminders updates and weekly checkins.
  
  

You Might Be a Great Fit If:

• You genuinely love spreadsheets systems and checklists and getting things organized makes you happy.
  
• Youre comfortable with CRM systems (especially HubSpot) or youre excited to learn quickly.
  
• You have strong written communication skills and a professional friendly presence.
  
• Youre detailoriented proactive and comfortable working independently.
  
• You like being behind the scenes driving structure and order so others can move faster.
  
• You enjoy a professional environment thats serious about results but casual about ego.
  
• Youre curious about how sales operations and business growth really work.
  
  

Qualifications

• 14 years of experience in sales operations sales support administrative operations or similar roles.
  
• Experience maintaining CRM systems (preferably HubSpot) or equivalent experience with related platforms.
  
• Basic comfort with Excel or Google Sheets for light reporting.
  
• Strong organizational skills and attention to detail.
  
• Experience supporting or managing structured sales processes is a plus.
  
• Ability to proactively manage tasks todos and project followups with leadership.
  
• candidates only. Preference for candidates in Phoenix or Indianapolis areas.
  
  

What We Offer

• Competitive compensation and opportunities for career growth.
  
• Health dental and vision insurance.
  
• Flexible generous PTO policy (unlimited PTO).
  
• Fully remote work environment.
  
• Professional development and mentorship opportunities.
  
• A collaborative supportive team that values ownership quality and progress.
  
  

Join Us!

If youre ready to put your love of data systems and process to work and want to be part of a growing team where your efforts drive real success wed love to hear from you.

Apply today and help us build something exceptional!

Haystack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and respected.