Amazons Stores Security (StoresSec) Team seeks an experienced Program Manager to lead and transform our workplace culture through strategic site management and employee engagement initiatives. This role serves as the primary steward of our returntooffice experience ensuring a cohesive welcoming and engaging environment across all locations. This person will oversee and standardize workplace amenities programs including sitespecific initiatives; establish consistent policies and procedures across all locations to optimize employee experience; and develop and implement feedback mechanisms to measure employee satisfaction and engagement.
Key job responsibilities
Site Strategy & Space Management: In this capacity the Program Manager will lead space allocation initiatives across primary locations with a focus on ensuring optimal utilization of workplace resources. They will be responsible for developing and maintaining comprehensive seating strategies that align with organizational growth and evolving needs. A key aspect of this role involves creating regular reporting mechanisms to track occupancy utilization and future space requirements. The Program Manager will serve as the primary liaison with Global Real Estate & Facilities (GREF) where they will be responsible for maintaining transparent communication and building strategic partnerships to support the organizations space management objectives.
Strategic Event Management: The Program Manager will be responsible for developing and implementing a comprehensive framework for planning executing and evaluating social engagement programs across all StoresSec locations. This includes establishing standardized processes for event planning budgeting and execution to ensure consistency and efficiency. The role requires partnering with local site leaders to ensure consistent event delivery while maintaining cultural sensitivity across different locations. Additionally the Program Manager will work closely with HR partners to create and maintain metricsdriven reporting systems that effectively measure event success attendance and return on investment.
A day in the life
Communicating reporting and planning of site expectations based on OP1 RTO and RTT projections:
Develop comprehensive seating strategies aligned with organizational growth
Create and maintain occupancy tracking systems
Generate regular utilization reports and future space requirement forecasts
Lead space allocation initiatives across primary locations
Monitor and adjust workplace resource utilization
Building transparency and earning trust across partners with regular meetings and reporting mechanisms
Serve as primary liaison with Global Real Estate & Facilities (GREF):
Establish regular communication channels with Recruiting HR GREF and Corporate Security
Create standardized reporting templates for crossfunctional updates
Maintain strategic partnerships for space management objectives
Budgeting projections managing and reporting
Develop comprehensive event budgets
Track and report on event spending
Create ROI analyses for social engagement programs
Manage budget allocations across different locations
Centralizing and standardizing events experiences and expectations
Create standardized event planning processes
Develop consistent execution frameworks
Ensure cultural sensitivity across different locations
Establish uniform quality standards for all events
Building partnership and influencing without authority across EAs at all Hub locations
Coordinate with local site leaders
Develop communication protocols for event planning
Create feedback loops for continuous improvement
Establish metricsdriven reporting systems for event success
About the team
The Stores Security Business Operations team is a dynamic group of highperformers who excel at building connections across Amazons vast ecosystem. We navigate complex stakeholder relationships while delivering impactful solutions at scale. Our team members bring diverse expertise and a collaborative mindset effectively supporting security operations across the entire Stores organization. Despite our extensive portfolio we maintain a peoplefirst approach fostering a culture that emphasizes both individual growth and collective success. Were known for moving quickly adapting to change and delivering results while building strong partnerships.
About Amazon Security
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.
Inclusive Team Culture
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Work/Life Balance
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5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Bachelors degree
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