Technology Specialist
Technology Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.
Being family owned and operated our culture and standards that define our daytoday beliefs encompass our Fields FiveSafety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer
Personal Time Off Paid Training Employee vehicle purchase plans Health and wellness Saturday Lunches Discounts on products and services Sundays off
Job Responsibilities:
Assist on the service drive to resolve concerns about vehicle technology issues
Troubleshoot vehicle technology and system features
Master product knowledge on all vehicles
Provide an exceptional Lexus experience in all guest interactions
Determine the best teaching method for each guest considering that people learn and retain information in different ways. Encourage hands on practice and have guests try it themselves
Ask effective questions to get to the root of the situation and personalize your explanations
Partner with the Lexus delivery specialist to share information on common concerns after vehicle delivery
Provide backup to the Lexus delivery specialist and assist with deliveries as needed.
Use all resources and applications to assist in technology information support
Maintain a collection of technology information and resources to assist in explanations
Provide resources for guests and follow up as appropriate
Job Qualifications:
Clean driving record
Enjoy working with people and technology
Patience for explaining technical vehicle features to guests that are not tech savvy
Selfmotivation during downtime
Willingness to travel throughout the NE Florida region
Proper phone etiquette
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; and talk or hear. The employee frequently is required to sit stand and walk. The employee must regularly lift and/or move up to 20 pounds.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
