Service Sales Specialist

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Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity

Otis is growing and we are recruiting a Service Sales Specialist. The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement situational problem solving and comprehensive account management. The role will be based in Richmond Virginia territory reporting to the Service Manager.

On a Typical Day You Will:

• Prospect build and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunity.
• Conduct sales planners and needs assessment to inform account targeting efforts including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations including Service Project Manager and Service Supervisor
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis sales tools to effectively track opportunities pipeline and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

What You Will Need To Be Successful:

• Bachelors degree or equivalent work experience required.
• 5 years of outside sales experience preferred.
• Ability to work in a highly teamoriented and dynamic environment.
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• Candidate must be customer centric with a strong desire to achieve customer satisfaction.
• Need to be selfmotivated and able to manage many simultaneous projects and responsibilities.
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
• Strong leadership skills goalorientated and selfmotivated with strong time management and organizational skills

Whats In it For Me / Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment you and your eligible dependents will receive comprehensive medical prescription drug dental and vision coverage.
• Enjoy three weeks of paid vacation along with paid company holidays
• We provide paid sick leave employee assistance and wellness incentive programs to support your wellbeing.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits including options for legal pet home and auto insurance.
• We offer generous birth/adoption and parental leave benefits as well as adoption assistance to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

We will train you intensively in the areas of technology processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and build whats next!.

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