Personal Lines Senior Client Manager
Personal Lines Senior Client Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers combined with attentive service from local agents.
Founded in 2011 World is one of the fastestgrowing insurance brokers in the U.S. with over 2200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines surety and bonding employee benefits financial and retirement services and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
- This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
- Effectively managing a high volume book of Personal Lines Insurance business ensuring all required tasks are completed accurately and ontime
- Growing client loyalty by building positive relationships and providing high levels of advocacy excellent service and professional communication
- Handling renewals service requests claims billing and new policies
- Maintain a thorough understanding of the markets and their appetites underwriting guidelines submitting and procedures
- Review all applications policies endorsements and audits for accuracy
- Complete loss/claim analysis and summaries
- Coordinate expiration list with department manager to obtain renewal business information
Qualifications
- Bachelors degree or equivalent work experience preferred
- 37 years minimum Personal Lines Account Management experience required
- Property & Casualty License required
- Valid drivers license and insurance required
- Possess strong administrative and computing skills including Microsoft Office (Word Excel and Power Point)
- Applied/Epic or similar agency management software experience preferred.
- Able to work independently and enjoy a high degree of interaction with team members.
- Selfmotivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
- Demonstrate effective written and verbal communication including the ability actively listen and problem solve with minimal assistance.
- The ability to multi task prioritize work independently and use discretion surrounding sensitive information.
- Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA) we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our products and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race color ancestry religion sex national orientation age citizenship marital status disability gender identity sexual orientation or Veteran status. In addition WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of our business.
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Required Experience:
Manager
Employment Type
Full-Time
