Software Implementation Specialist
Software Implementation Specialist
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Job Description
Job Description
Job Title: Software Implementation Specialist
Location: Fully Remote
Base Salary:per annum
Bonus Structure: Uncapped ongoing annual signup bonuses some clients generate repeat
bonuses exceeding 100000 per year
About the Role
A leading global software provider to the window and door industry is seeking a Software
Implementation Specialist to support its growing client base. This fully remote position offers a
competitive base salary excellent benefits and a unique recurring bonus model. For every client
onboarded youll receive the same bonus annually for as long as they remain active with some
clients generating over 100000 per year in repeat bonuses.
This role would suit someone from a similar industry background such as fabrication estimation
or processing particularly within the window door or glazing sector. If youre technically minded
and confident working with both systems and customers this is an exciting opportunity with strong
longterm earning potential.
Key Responsibilities
Implementation & Onboarding
Guide new and existing clients through setup and implementation.
Configure and integrate software to match clientspecific requirements.
Install and optimize software ensuring full system compatibility.
Manage updates testing and patch deployments.
Data Management & Customization
Create and manage datasets tailored to each customers needs.
Ensure data integrity and resolve configuration challenges efficiently.
Training & Support
Deliver engaging software training to customers aligning usage with their business goals.
Offer practical support via phone email and remote access.
Client & Team Collaboration
Collaborate with developers on customerspecific enhancements.
Coordinate with sales and implementation teams to streamline onboarding.
Build strong client relationships through consistent communication and technical expertise.
About You
Essential Skills & Qualifications
Degree or equivalent handson experience with strong computer skills.
4 years in technical implementation onboarding or customer support.
Advanced Excel skills including formulas and data manipulation.
Experience working with Microsoft SQL.
Excellent problemsolving and communication skills.
Ability to work independently and manage multiple projects simultaneously.
Desirable
Fluency in additional languages (e.g. German Spanish or French) is highly advantageous.
Benefits Include
Fully remote work
Base salary of
Uncapped recurring bonuses linked to client retention
Career growth in a respected global business
Comprehensive training and onboarding
Longterm earning potential through annual bonus continuity
Required Experience:
Unclear Seniority
Employment Type
Full-Time
