USA - Billing Assistant (Temporary)
USA - Billing Assistant (Temporary)
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Job Description
You Belong HereWherever in the World you find yourself.
We celebrate our wins as one team of many greatpeople!
With a vision for a connected world Inchcape relies upon the expertise diversity and global network of our over 3000 professionals spread across 60 plus countries and in over 240 offices to help our partnersconnect to a smoother smarter ocean.
We empower our people and our values are at the center of everything we do and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective we connect the world and see the bigger picture.
The Power of Peoplewe rely on the strength of local agent knowledge and relationships.
Progress we adopt new thinking and push for positive change in our industry.
We know what matters. We never stand still. We always reach formore.
#WeAreInchcape
Contract type: Temporary/Full time
Business Need / Purpose of Role:
TheBilling Assistantreporting to the Billing Manager is responsiblefor handling of invoice collection communication with respective vendors/service providers and smooth coordination with internal departments in an accurate professional and timely manner. Meeting Inchcapes set KPIs (Data integrity Business critical time limits Final DA invoicing dispatch time and accuracy achieving Local and Regional quality Objectives).
This position involved ensuring Quality Management System standards are implemented consistently in all operational reporting activities monitoring the required operational excellence in the ROC.
Objectives & Measurement Key Responsibilities:
Responsible for the collection and uploading of invoices. Assist with other data management reports. Followup with vendors/terminals for sending timely invoices. Some invoices must be downloaded from the Vendors website.
Identify when a Portside Marine invoice is needed; create and post PSM invoices accordingly.
Assist in uploading checks/receipts to SharePoint and OneDA.
Ensure that all revenue and service lines are raised and captured by the Operator/LPA. OneDA must be in line with the appointment and include uptodate data.
Responsible for daily submission of invoices with supporting documents in OneDA with appointment numbers to DA team for posting. Notify DA when job is ready to render.
Ensure that customer service and customer satisfaction remain as a top priority in all elements of the functions performed in this department.
Responsible for requesting credit note approvals whenever required and maintaining records of all credit notes raised.
Assist Operations with Optic OneDa & queries and custom system updating.
Contribute towards any improvements to the department policy SOP communications or any other improvements as deemed beneficial to the department Inchcape and the Principals.
Build local knowledge and maintain a good relationship with all principals and vendors. Have time management skills; work quickly and effectively to resolve any issues and disputes.
Communicate daily with team lead the team operations managers ROC Managers. Liaison between the agents DA team and vendors to ensure smooth transactions.
Knowledge Skills and Abilities:
- Knowledge of Port Operations and Port Agency services
- Knowledge of Shipping documentation i.e. Bill of Lading (BOL)
- Ability to work independently with limited supervision multitask and possess strong initiative exercise independent judgment within established systems and procedures
- Ability to prioritize work and handle multiple competing priorities
- Ability to balance multiple tasks changing priorities & operate within a deadlineoriented environment
- Ability to think logically establish and follow procedures instructions and make sound decisions
- Possess organizational and time management skills with ability to prioritize be detail oriented and results driven
- Attention to detail with a high level of accuracy
- Strong interpersonal skills including excellent verbal and written communication skills
- Excellent customer service and communication skills including strong verbal and listening skills
- Must possess an advanced proficiency with Microsoft Word Excel PowerPoint SharePoint and Outlook
Education Qualifications Certifications and Licenses:
- High School Diploma or GED equivalent required.
- Associates and/or Bachelors Degree in Maritime Administration Business Administration or a related major in a public or accredited private academic institution desired but not required.
- Previous experience in Shipping Freight Forwarding or Transportation/Logistics preferred but not required.
- 2 years related work experience in maritime environment preferred but not required.
- A foundational knowledge of Port Operations
Why Inchcape Shipping Services
We believe in building a diverse and high performing workforce that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people their welfare training and expertise. We realize the value of the diversity of our people and know that their unique experiences skills and passions strengthens the organization stimulates creativity and promotes the exchange of ideas helping you to build a rich and rewarding career.
What youll get:
We understand that different families have different needs which is why were always evolving our benefits to accommodate our employees.
Along with health and financial benefits our employees enjoy a variety of other perks tuition assistanceemployeeresource groups and collaborativeworkspaces some offices even welcome dogs.
In addition to our traditional benefits and perks we sponsor various events throughout the year. And weprovidea culturebased onlearningthe support of anengaged teamandan inclusive environment where all employees are valued.
We also encourage a better worklife balance with our flexibility. While we know inoffice collaboration is critical to our vision we recognize that not all work needs to be done within an office environmentfulltime. With consistent communication and digital collaboration tools Inchcape has enabledour employees to find a balance that feels fulfilling and productive for each individual situation.
Compensation range is $17.00$18.50/hour. You may also be eligible for bonuses and other benefits.
Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources culture and leadership you need to be successful to build something youre proud of and take advantage of all the future holds.
Follow us on LinkedIn Facebook Instagram and X to meet our employees and see what makes us who we are.
Whoyouare is whoweare.
Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex disability age sexual orientation gender identity national origin veteran status genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed please emaildescribing the accommodation.
#LIJN1
Employment Type
Full-Time
