Customer Support Representative - Dutch - Budapest
Customer Support Representative - Dutch - Budapest
Posted on :
05-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Position: Customer Support Representative
Location: Budapest Hungary
Work model: onsite
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Respond to customer inquiries within designated timeframes ensuring efficiency and professionalism.
- Maintain a strong and current understanding of the organizations products and services.
- Identify situations that require escalation to other departments or senior team members.
- Handle all customer correspondence in accordance with company guidelines and requests.
- Assist with translation tasks as requested by clients.
- Accurately log all customer interactions in line with established procedures.
- Maintain and update administrative records as needed.
- Reference product documentation to provide customers with appropriate guidance and solutions.
REQUIREMENTS:
- Native / fluent in Dutch (C1) both verbal and written. Good command in English (minimum B2 level).
- High school diploma or an equivalent.
- Excellent customer service and relationship building skills.
- High motivation and enthusiastic approach selforganized.
- Ability to work in a fastpaced organisation.
- Good numerical and reasoning skills.
OFFER:
- Attractive remuneration package
- Working schedule: 8:30AM5PM
- Fully paid training
- Meal allowance
- Internal development opportunities
- Discounts with partners
- Employee assistance/wellbeing program subscription
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
