American Girl Flyer - Part Time

The Opportunity: The American Girl Nashville retail store (Franklin TN) is looking for a dynamic individual as a Flyer to support the Retail and Operations Departments by providing prompt efficient and exceptional service to internal and external customers. This includes providing sales experience visual and operations support for both FOH and BOH. 

This is a 15 hr. per week.

What Your Impact Will Be: 

• Execute daily tasks in the prescribed manner in order to support retail operations visual and/or experience based on business needs.
• Acknowledge approach and assist all customers in a timely manner.  
• Demonstrate the ability to handle multiple customers effectively.  
• Support and process all store/interdepartmental needs promptly and efficiently.
• Ensure that the store environment is safe for internal and external customers.
• Uses knowledge of merchandising standards and work with retail partners to support any necessary floor changes due to product availability.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to Store Leadership or MOD on timely basis.  
• Provide assistance to accomplish team and company goals.

Qualifications :

What Were Looking For: 

• 6 months to 1 year of experience in retail or service industry preferred. 
• Must possess basic computer skills; some experience using a POS System preferred.
• Ability to lift up to 30 lb required.  
• Good verbal communication and technical skills required.
• Must be friendly approachable and willing to offer assistance to a guest in a respectful manner especially children.
• Must be willing to work a flexible retail schedule including days nights and weekends.

Additional Information :

Dont meet every single requirement At Mattel we are dedicated to building a diverse and inclusive workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What Its Like to Work Here:

American Girl is subsidiary of Mattel a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a whollyowned subsidiary of Mattel Inc. (NASDAQ:MAT ) a leading global toy company and owner of one of the strongest catalogs of childrens and family entertainment franchises in the world. We create innovative products and experiences that inspire entertain and develop children through play. We engage consumers through our portfolio of iconic brands including Barbie Hot Wheels FisherPrice American Girl Thomas & Friends UNO and MEGA as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content gaming music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work and as one of Fast Companys Best Workplaces for Innovators in 2022.

Visit us at  is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities females veterans individuals with disabilities and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act qualified applicants with arrest or conviction records will be considered for employment