Client Account Representative
Client Account Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description:
SharpContra is seeking a motivated and clientfocused Client Account Representative to join our team. This role will be responsible for managing client accounts providing excellent customer service and ensuring the successful execution of projects and services. As a Client Account Representative you will act as the primary point of contact for clients helping to resolve issues providing solutions and building strong longterm relationships.
Responsibilities:
Serve as the main point of contact for client inquiries concerns and requests.
Develop and maintain strong professional relationships with clients.
Ensure timely and effective communication with clients regarding project progress and deliverables.
Coordinate with internal teams to address client needs and resolve issues.
Monitor and manage account performance to ensure client satisfaction.
Provide regular reports on account status and performance metrics.
Identify opportunities to upsell services or products to existing clients.
Assist with new client onboarding and ensure a smooth transition from sales to service.
Stay up to date with industry trends and market developments to provide clients with relevant recommendations.
Qualifications :
Qualifications:
Proven experience in account management customer service or a related field.
Strong communication skills both written and verbal.
Ability to build and maintain professional relationships.
Excellent problemsolving and organizational skills.
Selfmotivated with a proactive attitude toward client needs.
Ability to work independently and within a team.
Familiarity with CRM software and project management tools.
Bachelors degree in Business Marketing or a related field is preferred.
Additional Information :
Benefits:
Competitive salary ($55000 $60000 annually).
Opportunities for career growth and development.
Health dental and vision insurance.
Paid time off and holiday pay.
Retirement savings plan with company contributions.
A dynamic and supportive work environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
