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Job Location drjobs

Sandton - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

Duties & Responsibilities

ENVIRONMENT:

Our client is a leading provider of cloud Contact Center and Customer Experience (CX) solutions in Southern Africa delivering cuttingedge technology to an exciting and diverse customer base. They are looking to appoint a skilled experienced and dedicated CX Software Engineer to join their Professional Services team. The successful candidate will be responsible for the design development testing and support of the Contact Centre and CX applications ensuring the successful delivery of business solutions. This opportunity has arisen because of the companys ongoing growth.

DUTIES:

  • Design develop test document deploy and support highquality business solutions
  • Coordinate with other developers and stakeholders regarding status technical issues and creative solutions.
  • Collaborate with other software developers project managers and IT engineers to implement Company CX solutions.
  • Build custom dashboards and reporting solutions within Company CX
  • Build custom models views and search filters according to client requirements
  • Act as a technical expert on Company CRM projects (implementations customizations migrations and more).
  • Integrate existing systems and services into the CX architecture.
  • Implement best development practices for efficiency and architectural design.
  • Provide enduser support for CX applications via cases logged at the Service Desk
  • Escalate support queries to 3rd party upstream providers where required
  • Be available to fulfil Standby Support role as required in accordance with published rosters from time to time

REQUIREMENTS:

  • 34 years of experience in building developing and deploying applications
  • Expertise in implementing coding best practices and guidelines
  • 34 years of programming experience in Python
  • Knowledge of programming and markup languages such as JavaScript XML HTML and CSS
  • Familiarity with relational databases such as SQL and PostgreSQL
  • Experience integrating with thirdparty systems using APIs
  • Indepth understanding of the Odoo framework including its architecture modules and ORM (ObjectRelational Mapping) is a plus
  • Previous experience with CRM or ERP systems is advantageous
  • Strong problemsolving skills in software development
  • Proficiency with version control systems like Git for collaborative development and code management

ATTRIBUTES:

  • A problemsolving mindset good at creating solutions with software
  • Experience configuring and customising CRM applications
  • A Team Player who is reliable and detailoriented
  • A selfstarter with a deep sense of curiosity and desire to learn
  • Ambitious and looking for a career not a job.

While we would really like to respond to every application should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs please note your relocation plans in all applications for jobs and correspondence. Apply here email a Word copy of your CV to and mention the reference number of the job.

Employment Type

Full-Time

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