Communications Dispatcher Trainee
Communications Dispatcher Trainee
Posted on :
04-05-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 4637 - 5932
Vacancy
1 Vacancy
Posted on :
04-05-2025
Job Description
- APPLICATION FILING PERIODThis recruitment is set to close on Thursday May 15 2025.In the event a sufficient number of qualified applications are received before the closing date the recruitment may close prior to the closing date. Applicants are urged to submit their applications as soon as possible as this recruitment may close at any time without notice.
POSITIONUnder direct supervision from a Dispatch Training Officer Lead Communications Dispatcher or Records/Communications Manager receives and completes Communication Dispatcher training in accordance with the City of Monterey Park Dispatcher Training Program; attends and completes the POSTcertified Public Safety Dispatcher course at a Police Academy to fulfill requirement for appointment as a Communications Dispatcher. Depending on assignment duties may include but are not limited to the following: receives formalized classroom training at a Police Academy and onthejob training to learn practices procedures and techniques of public safety dispatching performs other related duties as assigned.
ORGANIZATIONAL RESPONSIBILITIESThis class reports to an assigned Dispatch Training Officer Lead Communications Dispatcher or Records/Communications Manager.
**Trainees must satisfactorily complete the Monterey Park Dispatchers Training Program and the POSTCertified Public Safety Dispatcher course within the prescribed 18month probationary period. Communications Dispatcher Trainees who do not successfully complete all phases of training will be automatically terminated from employment.**
This is a 24 hoursaday/7 daysaweek emergency operation most shift schedules include working part or all of weekends. Possible shift assignment may include nights weekends and holidays. During the onthejob training it is necessary to change shifts/days/hours in conjunction with your trainer. QUALIFICATION GUIDELINES
EDUCATION & EXPERIENCE:
- Graduation from high school or attainment of GED or equivalent is required.
- A typing certificate (40 WPM issued within 1 year of the application date) from an accredited business school adult school or employment agency is required a time of application.
- Associate of Arts Degree desired.
- One (1) year of experience in a position with extensive daily public contactis desired.
- One (1) year of policerelated experience is highly desirable.
- Completion of a POST Certified Dispatch Academy is highly desirable.
KNOWLEDGE SKILLS AND ABILITIES:Knowledge of:office practices and procedures; operation of various office equipment including computers and typewriters; and Windows software.
Skilled in: organization; initiative; and self motivation.
Ability to: type at a speed of 40 wpm while conversing on the telephone or radio; monitor multiple police frequencies; control conversations quickly gathering pertinent and relevant information; hear multiple conversations simultaneously and reacting when appropriate; learn and apply police practices codes rules policies and procedures quickly and to interpret them correctly; learn and apply basic radio and telephone communications; write legibly spell comprehend & communicate effectively in English; understand retain and repeat simple and complex oral and written; follow written and verbal instructions; work calmly under extremely stressful situations; shift to new tasks and procedures when priorities change; work rapidly and accurately with names numbers codes and symbols; take initiative to read and understand street maps learn and retain a workable knowledge of cities roadways landmarks and geography of the city; exercise good judgment; have a memory for details; recognize and keep information confidential; establish and maintain effective working relationships with others; work in confined quarters for extended periods of time; gain cooperation and cooperate with others promoting a positive & cooperative work atmosphere.
PHYSICAL EFFORT:Those in this position may be required to sit at a computer terminal for extended periods of time.
LICENSES:A valid Class C California Driver License is required at time of appointment and as a condition of continued employmentSUPPLEMENTAL INFORMATION
- Applicants who meet the qualifications will be invited to participate in the orientation written and oral examinations. The following test date is tentative and may be subject to change:If you have tested or are scheduled to test with another agency within 30 days of our test date please email and advise of the agency and test date as POST does not allow a candidate to test more than once within a 30day period.
Mandatory Orientation AND Written Exam
Saturday June 7 2025 *
*Candidates invited must attend the in person orientation to be considered for positionNOTE:New hire candidates must show proof of full Covid vaccinations prior to being hired.Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) days prior to the examination date.
APPLICANTS WILL RECEIVE COMMUNICATION THROUGH EMAIL ONLY. Applicants should be diligent in checking their email and spam/junk mail after the deadline as all notices regarding their status in the current recruitment will be emailed.
Required Experience:
Intern
Employment Type
Full-Time
Key Skills
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