The Centre for Excellence in Child and Family Welfare is looking for a dynamic and motivated Graphic Designer and Website Coordinator to join our highimpact Communications team. If youre a skilled designer or web manager with a passion for purposedriven work this is your opportunity to make a meaningful difference for children and families across Victoria and Tasmania.
About the Media & Communications Team
The Media & Communications team is responsible for managing media communications the Centres website social media design campaigns and advocacy. This role reports to the Strategic Communications Engagement and Advocacy Manager.
Position Summary
The Website Coordinator plays a key role within the Communications team responsible for managing the daytoday functionality performance and user experience of the Centres websites.
This role leads the design and development of the Centres and program websites collaborating closely with internal stakeholders and external vendors to ensure highquality onbrand outputs.
The position will oversee strategic initiatives such as website redesigns migrations and content enhancements using datadriven insights and SEO best practices to optimise digital presence.
Additionally the role contributes to the integration of web performance with the organisations CRM and marketing systems supporting lead generation and enhancing the overall customer experience.
This position requires strong collaboration and communication skills technical acumen and a proactive approach to continuous improvement.
Key Accountabilities
Working closely with the communications team this position will:
- Own and manage the daytoday functionality performance and user experience of the Centres websites.
- Design and develop visually impactful assets for print and digital channels including social media email display ads presentations and event collateral. Liaising with internal stakeholders and external print production organisations.
- Monitor key performance metrics and provide insightled recommendations to continually improve and enhance the website.
- Collaborate with stakeholders to scope and deliver content and website feature development from ideation through to launch
- Lead and manage website migration consolidation and redesign initiatives.
- Develop and maintain a strategic roadmap for ongoing website optimisation aligned with business priorities.
- Apply SEO best practices from keyword optimisation to technical enhancements and new content creation.
- Understand how web performance integrates with our CRM and marketing tech stack to influence lead flow and the broader customer experience.
Key Selection Criteria
The successful applicant will have:
- Relevant tertiary qualifications in graphic design website development or equivalent and/or proven experience.
- Proven experience in creating editing optimising and monitoring WordPress websites.
- A solid understanding of Cpanel hosting DNS and server management.
- Strong Graphic Design skills in Adobe Creative Suite (Photoshop InDesign Illustrator) and knowledge of the Canva Teams platform.
- Previous experience independently managing website projects.
- Strong UX skills are desirable with a focus on delivering exceptional user experiences and testing for continuous improvement.
- The ability and energy to work in a fastpaced environment
- Experience working with NFPs or community organisations is a bonus.
- 3 years of experience as a website designer developer or website management
- Selfmotivated with strong attention to detail.
- Eagerness to learn new skills and adapt to new technology and working methods.
Conditional Employment Requirements
- Satisfactory police check
- Satisfactory Working with Children check
- Proof of the right to work in Australia
A position description with full detail is attached.
Whats in it for you
- Up to three days additional leave over Christmas/New Year period
- A hybrid role (Melbournebased team approx. 2 days per week inoffice)
- Familyfriendly flexible working arrangements
- Paid parental/carer/study leave
- Ongoing training and professional development opportunities
- Leave loading of 17.5%
- A supportive and positive work environment
- Employee Assistance Program (EAP)
- Attractive notforprofit salary packaging (this boosts your income by reducing the amount of tax you pay) with Meal/Holiday accommodation benefit
- An initial 6month contract with potential to extend
- The opportunity to make an immediate impact
To Apply:
If you feel this role is right for you please submit the following documents combined into one (1) document for upload:
- Your CV
- Responses to the Key Selection Criteria (maximum 2pages)
- An example of your graphic design work
Applications will be reviewed on a rollingbasis as we would like to appoint as soon as possible. The role will close once we find the right candidate.
For any further enquiries please email:
Required Experience:
IC