Senior Director, Optical

SUMMARY:

We have a unique and exciting opportunity for an experienced optical leader to make a significant impact on the growth and operational success of a leading ophthalmology and optometry company in California. This leader must have demonstrated prior success growing an optical business while maximizing partnerships with ophthalmology clinics. Successful strategy implementation will include capitalizing on future integration opportunities between the medical and optical divisions.

In addition to providing leadership to over 30 optical locations within our medical clinics the Senior Director of Optical will have responsibility for the continued expansion of the three Acuity Optical standalone businesses. This goal orientated and high energy leader will play a pivotal role in enhancing the success of the stateoftheart diagnostic technology used by our telehealth Optometrists and optical team to perform digital eye health screenings and detect eye disease.

Success will mean fostering strong collaborative relationships between the optical and ophthalmology clinic divisions to integrate services improve patient outcomes and create a seamless care experience. Partnering with medical and refractive ODs this leader will lead change and streamline operations to ensure that ODs can maximize the efficiency of their practice and perform at their highest level.

QUALIFICATION GUIDELINES:

REQUIRED:

• Bachelors degree in business healthcare administration retail management or related field.
• 8 10 years experience in retail optical and ophthalmology industries.
• Experience should include multistore retail operations and opening de novo locations.

KNOWLEDGE/SKILLS/ABILITIES/TALENTS:

Exceptional organizational skills including the ability to handle multiple assignments and prioritize work.

• Proven leadership experience within the optical and ophthalmology industry with a deep understanding of both the medical and optical businesses.
• Strong business acumen with a track record of driving financial and operational improvements in a complex healthcare environment.
• Experience working closely with optometrists ophthalmologists and other healthcare professionals to optimize workflows drive practice efficiency and ensure high levels of patient satisfaction.
• Excellent communication interpersonal and leadership skills with the ability to influence stakeholders at all levels of the organization.
• A strategic thinker with the ability to execute effectively driving both shortterm and longterm growth initiatives.
• Results Oriented (Energetic selfstarter; sets realistic goals; meets commitments; persistent prioritizes daily to achieve results).
• Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer promotes learning; effective assessor of talent; consistent)
• Customer Service Advocate (flexible and adaptive; empathetic; passionate; ethical).
• Process Focused Operator (data driven decisionmaker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
• Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individuals needs; recognizes and celebrates improvement to sustain change).
• Ability to draw valid conclusions apply sound judgment in making decisions and to make decisions under pressure.
• Detail oriented organized process focused problem solver selfmotivated proactive customer service focused.
• Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment without compromising quality of work.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This is primarily a fieldbased classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate.
• Ability to travel to multiple locations in a geography.
• While performing the duties of this job the employee is regularly required to sit stand walk handle or feel reach with hands and arms see talk and hear. The employee will frequently lift and/or carry reports records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop kneel bend or crouch.
• Finger dexterity is needed to access enter and retrieve data using a computer keyboard calculator and other standard office equipment.

All the information contained herein reflect general details as necessary to describe the principal functions of this classification the level of knowledge and skill typically required and the scope of responsibility but should not be considered an allinclusive listing of work requirements. Management reserves the rights to add modify change or rescind the duties and/or work assignments of all positions without advanced notice and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.