Financial Services Representative (BCGEU) - Branch 70 (12-month Contract)
Financial Services Representative (BCGEU) - Branch 70 (12-month Contract)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Vancity
Vancity is a memberowned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity netzero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.
Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If youre interested in joining their team of 2700 diverse individuals and accessing competitive rewards and benefits all while knowing you are part of a greater movement then apply today!
As a Financial Services Representative you will build relationships by learning more about our members while assisting them with their banking transactions. Demonstrating excellent communication and interpersonal skills you will be the trusted advisor for members who value the branch experience.
This is a parttime 12month contract role located at Morgan Creek Community Branch (Br 70) and reports directly to the Assistant Branch Manager.
A typical day would involve:
- Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved.
- Identifying and assessing member/prospect needs to provide appropriate products services and referrals.
- Applying branch service standards policies procedures and controls to meet compliance requirements and mitigate risk.
- Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless.
You are:
- A problem solver You have an analytical mind and can multitask to come up with solutions
- Techsavvy People often say youre a quick learner and great with technology & systems
- A great communicator You find it easy to get to know others and have great conversations
- Ready for a challenge You have a positive attitude and are able to work in a fastpaced changing environment
You Have:
- A High School Diploma At a minimum you have graduated high school and/or equivalent
- Customer Service Experience At least 1 year of working experience interacting with people and businesses in a professional capacity
Bonus Points:
- Postsecondary coursework
Pay Rate: As this is a union role the salary will be as per the collective agreement salary grid starting at $23.97 (Grp 2 Step 1)
**Posting Deadline: posted until position filled. **
We offer:
- We are the largest privatesectorLiving Wage Employerin Canada and have been consistently recognized as one of theTop Employers in Canada
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs
- New employees receive between three and four weeks of vacation allowance per calendar year and the number of vacation days grows to a maximum of six weeks per year as their length of service increases. In addition fulltime permanent staff can purchase up to six extra days of vacation through our flexible benefits package.
- In addition to the 10 statutory holidays in British Columbia Vancity provides an additional three statutory holidays. We offer care days for periods of shortterm personal illness or emergency family illness plus opportunities to take unpaid leave for a variety of reasons.
At Vancity were dedicated to being an inclusive antiracist organization with a workforce that reflects the diversity of the communities we serve. We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.
Please note that all shortlisted candidates for this role will be required to complete a background check which includes resume verification credit check criminal record check. Vancity offers required accommodations in all stages of the recruitment process. If you require an accommodation please advise us and we will work with you to meet your needs.
We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process please reach out to our Talent Acquisition team at for confidential assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.
Required Experience:
Unclear Seniority
Employment Type
Contract
