Service Coordinator / Parts Specialist Grand Rapids MI
DISHER is excited to partner with a trusted leader in delivering machine tool solutions. We are on the hunt for a highly organized proactive and energetic Service Coordinator & Parts Specialist to support our service team. This is a critical operations role where youll be part traffic controller part parts guru and part project manager all while keeping customer satisfaction and team efficiency at the forefront.
What its like to work here:
This company thrives in a culture built on collaboration hustle and humor. They work hard support each other and know how to have fun doing it. Their team is growing and their pace is fast but what truly sets them apart is how much they careabout their customers their people and the quality of their work. Youll join a group that works closely together and celebrates both the big and small wins. If you enjoy variety solving problems and being part of a downtoearth highenergy crewthis might be your perfect fit.
What you will get to do:
Coordinate scheduling for field service technicians ensuring timely customer support
Serve as the liaison between customers techs and suppliersmanaging work orders service calls and communication
Source quote and order parts in collaboration with suppliers and techs
Assist in building service reports and maintaining clean documentation of all jobs
Maintain accurate inventory levels and support ordering strategies to meet demand
Support project timelines and ensure smooth technician deployment
Bring energy organization and positivity to a highperforming team
Be part of a culture that values initiative flexibility and fun
What will make you successful:
High School Diploma or GED
Prior experience in scheduling service coordination administrative work or parts quoting
Solid project management instinctsability to manage timelines juggle multiple demands and stay organized
Proactive and solutionsfocusedyou look for ways to improve processes and solve problems efficiently
Excellent communication skillsyou can manage personalities and build great relationships
Excellent relationship skillsyoure someone who can balance personalities earn trust and keep people informed
Desire to be part of a growing culturedriven company
Actively participate in their fun company culture bringing positive energy and contributing to a supportive and collaborative environment.
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