Job Title: Account Manager
Location: Hybrid Montreal
Position Type: Fulltime
Starting date: as soon as possible
About Alvole
At Alvole were on a mission to make cities greener and more connected to nature one rooftop at a time. As a Certified B Corporation we bring bees and biodiversity into urban environments across North America and Europe working with commercial real estate owners to create thriving ecosystems and drive tenant engagement.
Alvoles impactdriven Culture is centered around its values:
We do meaningful work
We grow together
We share our passion
We push boundaries
We choose optimism
We dont believe in values for the sake of having them. Alvole is full of diverse experiences and perspectives but by necessity our values are what we all have in common they are what bind us together as an organization and they are a nonnegotiable commitment to doing things differently. Our values illustrate the how behind our approach to work and we use them as a compass to keep ourselves on the path that will lead us to success the right way. Values hold us accountable to the culture weve set out to build for our team members and the impact weve committed to making with our product.
About the role
Alvole is seeking a highly motivated Sales professional to join its Customer Success team. This individual will play a critical role in deepening relationships with key commercial real estate stakeholders and driving retention and expansion of a book of business.
Your responsibilities will include:
Account Management:
- Develop and maintain strong longterm relationships with key accounts
- Serve as a central point of contact for customers ensuring their needs are met and their expectations exceeded
- Plan and deliver Business Reviews and Success Plans to review progress address concerns and identify opportunities for business growth
- Monitor customer usage data customer interactions and health indicators and translate into strategies for account retention and growth
Consultative Selling:
- Understand your customers ESG objectives and challenges and develop tailored solutions using Alvoles offering
- Present and demonstrate the value of our products and services to key stakeholders
- Provide customers with expert advice on sustainability best practices and how to integrate our solutions into their ESG strategies
Market Analysis:
- Stay informed on industry trends competitor activities and regulatory changes affecting the commercial real estate sector
- Provide insights and recommendations to inform product development and marketing strategies
- Participate in industry events conferences and networking opportunities to promote Alvole and its solutions
Skills & Experience
- At least 1 year experience in a strategic in Sales Customer Success Account Management role in B2B environments
- Keeps energy and motivation high under pressure
- Goaldriven mindset (hustler attitude)
- Hunger to exceed quotas and targets
- Experience contributing to or owning initiatives that will help build the foundation of an evolving team
- Resourcefulness with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly
- Strong understanding of ESG principles and sustainability practices
- Excellent communication negotiation and presentation skills
Benefits
- Flexible working options (we have a bias for candidates who are able to commit to a hybrid working arrangement from our office in Toronto or our Montreal HQ)
- Flexible working options
- Competitive salary (base a variable uncapped)
- Comprehensive health insurance benefits from Day 1
- Generous and flexible PTO policy (minimum of 4 weeks!)
- Regular company events to gather connect and have fun with peers
- Access to a beautiful office space at MontRoyal Metro (coming soon) for Montreal
Our commitment to Inclusion & Belonging
At Alvole we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds experiences and perspectives feel valued. Our teams unique talents create a vibrant innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce celebrating differences that strengthen us. We encourage applicants needing accommodations to contact
Required Experience:
Manager