Sales Operations Business Partner

About the Role:

As a Sales Operations Business Partner youll work closely with our sales leadership to design implement and optimize key processes that enhance the effectiveness of Samsaras global sales organization. You will play a strategic role in supporting Samsaras growth beyond $1BN in revenue by aligning people processes and technology to improve the presales customer journey. This role will have a tangible impact on how our sales team operates scales and supports our customers across diverse industries.

This is a remote position open to candidates based in Canada except the Toronto Vancouver Calgary Edmonton and Montreal metro areas.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
• You have innate curiosity in how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on penandpaper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsaras highperformance culture means youll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

In this role you will:

• Partner with Senior Sales Leadership to develop and execute optimizations that result in efficiency gains and revenue capture for our sales organization.
• Be the voice of sales leading crossfunctional projects and initiatives to introduce new capabilities processes and improvements within the sales team.
• Prioritize and assess operational needs creating a longterm roadmap based on business impact and feasibility.
• Optimize issue resolution for sales by monitoring support tickets identifying trends and ensuring resolutions paths are effectively used and executed.
• Identify key areas for improvement by leveraging operational measurements and analyzing data for actionable insights in collaboration with crossfunctional teams.
• Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.

Minimum requirements for this role:

• 6 years of experience in Sales Operations or a related growth/operations role within a fastpaced environment.
• Professional experience selling software or equivalent experience demonstrating an ability to understand the perspective of a sales representative.
• Proven ability to drive organizational change through complex crossfunctional projects.
• Proficiency in and familiarity with the sales technology ecosystem.
• Strong organizational and business judgment with experience in managing endtoend projects.
• Ability to create compelling narratives and insights from data inspiring others towards a common goal.
• Excellent communication and critical thinking skills to navigate sales policies and processes at every level of the organization.
• Bachelors degree in business finance economics or engineering preferred.
• English fluency is required.

Ideal requirements for this role:

• Salesforce administration experience is a plus.
• Familiarity with Product Management or Six Sigma best practices is advantageous but not required.
• Lead generation and marketing platform experience a strong bonus.