Front Desk Administrator - Mental Health Practice
Front Desk Administrator - Mental Health Practice
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Welcome to CCCC LLC a flourishing MultiSpecialty Mental Healthcare Practice. For decades weve been serving the communities of DC MD and VA with accessible and insuranceaccepted behavioral healthcare solutions. Now were thrilled to offer you the chance to be a part of our growing success story.
Position Overview: Front Desk Superstar
Were excited to extend an invitation to talented individuals like you to join our skilled hardworking and goaloriented Administrative Team. This is a unique opportunity to make an impact as a key contributor at our Arlington VA location. Embrace a fulfilling MondayFriday schedule 9:00am5:30pm
What Sets Us Apart: Our Mission
At CCCC LLC our mission is a driving force that unites us as a team. Together were committed to delivering highquality accessible and culturallysensitive mental health services training and consultation to those in need.
Your Responsibilities and Duties:
Client Communication
- Ensure seamless communication with clients regarding scheduling options clinician details services and insurancerelated queries.
- Promptly respond to referral outreach from partners like One Medical Womens Comp Health and more.
- Uphold our commitment to timely communication by addressing emails voicemails and faxes within 24 hours.
Client Placement
- Match clients with suitable clinicians based on insurance areas of interest and availability.
- Document matches and placements in the intakes log.
- Facilitate the onboarding process by inputting client demographics insurance information and sending out necessary paperwork and welcome emails.
Waitlist Management
- Oversee Clinicians Availability Log and Master Log for Intakes to optimize scheduling efficiency.
- Collaborate with CPCCs to identify intake availability utilizing clinician schedules to spot openings.
- Manage the testing waitlist maintaining accurate records of demographics insurance testing preferences and availability.
- Guide clients through insurance submission authorization and billing processes in close cooperation with the billing department.
Testing
- Responsively address inquiries from new testing clients within 24 business hours.
- Provide comprehensive information about testing services scheduling options and insurancerelated questions.
- Maintain efficient communication with testing referral partners.
- Manage the testing placement tracker log and coordinate appointments with testing patients.
Qualifications and Requirements:
- Education: Bachelors degree in a relevant field is required. B.A in Psychology Social Work or any field related to the mental health/social work field given strong preference.
- Experience: You should have a minimum of 5 years of experience in EHR systems provider/clinician support and medical scheduling.
Benefits We Offer:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Your Growth Opportunity:
By joining our team youre not just filling a role youre embracing a journey of professional growth. Collaborate with our Director of Training and training program to identify and meet evolving needs.
Apply Today:
Seize this chance to become an integral part of our missiondriven organization. If youre ready to make a difference in the world of mental health were excited to hear from you.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
