Senior ServiceNow System Administrator
Senior ServiceNow System Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Place of Performance: Remote but must be able to work 8:00 5:00 EST
Years of Experience: 5
Education/Certification Requirements: BS Engineering Management Information Systems of Related Technical Degree or 10 years of Experience. ServiceNow Certification a Plus.
Specific Duties
This position will provide the ServiceNow Platform Administration services including but not limited to:
- Upgrade all instances when ServiceNow releases updated versions that require preparation testing and bug fixes across production and nonproduction environments.
- Setting up and configuring ServiceNow instances cloning update sets API and Restful web services integrations certificate management MIDServers etc.
- Perform routine maintenance to include performance monitoring and error identification/ remediation
- Manage Instance Security User/Group Access/Access Control Lists
- Manage deployment of update sets and synchronization of changes between multiple ServiceNow instances
- Resolve help desk/support tickets for reported incidents or defects
- Adhere to internal standards policies and procedures
- Perform other duties as assigned
Required Skills
- U.S. Citizenship
- Knowledge of the principles methods and techniques used in ServiceNow systems administration and support
- Demonstrated experience with upgrading systems software migrations and resolving help desk tickets
- Experience configuring midservers
- Strong experience deploying in an Agile Environment.
Our Company Overview:
Business Computers Management Consulting Group LLC (BCMC) is a small business specializing in Information Technology (IT) Cybersecurity Information Assurance (IA) SOA Big Data Management Program Management and more for Federal State and Local agencies. We possess highly skilled engineers providing innovative solutions backed by strong past performances. We are ISO 9001:2015 ISO 27001::2018 and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical dental & vison coverages
100% employer paid for employee life STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave
Required Experience:
Senior IC
Employment Type
Full-Time
