Position Summary
Complete sale of merchandise and plants in point of sale system Lightspeed for the Garden Shop; Process cash credit checks (includes use of credit card machine) for sales and reconciliation; Work assigned shifts (including weekends) and open and close the Garden Shop as necessary; Provide training sessions for incoming Garden Shop staff and assist with creating staffing schedules; Help maintain online shop and fill orders; Perform inventory checkin and reorder as necessary; receive items and create merchandise displays; Ability to become familiar with stock (plants various gifts consignment items etc.) and being able to talk about their features with customers; Using great customer service skills to provide welcoming environment for all; Have a positive friendly personality in order to work with Garden Shop staff and customers; General housekeeping for Garden Shop (dusting shelves sweeping floors etc.); Ability to execute other Garden Shop operations and policies as needed.
Required Qualifications Competencies And Experience
Customer Service Knowledge of principles and processes for providing customer service including customer needs assessment meeting quality standards for services and evaluation of customer satisfaction. Mathematics Knowledge of business arithmetic and the ability to add subtract multiple and divide quickly and correctly. CommunicationOral Ability to convey information orally to individuals or groups to ensure that they understand the message. Ability to listen and respond appropriately to information from others. Sales and Promotions Knowledge of principles and methods for showing promoting and selling products or services. This includes strategy and tactics product demonstration sales techniques and sales control systems. Program Knowledge/Records Administration Knowledge of and ability to maintain accurate records of merchandise received inventoried and sold. Knowledge of and ability to maintain verify and coordinate cash accounting records from a variety of sources. Managing Work and Performance Ability to assign work and to establish work rules and acceptable levels of quality and quantity of work. Ability to review work evaluate performance of others and develop individuals competencies.
Preferred Qualifications Competencies And Experience
Experience with using Point of Sale ( POS ) software on computer to process sales and/or cashier experience is preferred if candidate does not possess POS experience must have the ability to learn software required.
Work Schedule
Tuesday through Sunday as needed 4 hour shifts between 9:00 AM and 5:00 PM
Required Experience:
Staff IC