Cloud Development Manager
Cloud Development Manager
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Job Description
Job Title: Cloud Development Manager
Grade and Salary: Grade 8 ()
FTE and Working Pattern: Full time openended
Organisation Name: Global Information Services Directorate
Purpose of Role
The successful candidate will have extensive experience of supporting and developing cloud services and infrastructure in a Microsoft Azure cloud environment. They will play a key technical role in a number of exciting projects including the Digital Student Experience Programme moving the Student Records system into Azure Data & Insights the procurement of a new virtual server infrastructure and the further development of our Certificate infrastructure which is becoming increasingly important as we roll out a new network utilising the HP Aruba and ClearPass technologies. Migration and rearchitecture of on premises infrastructure to an Azure cloud environment will also be a requirement of the role.
The role will:
- Lead the Cloud Architecture Group within the Cloud & Datacenter team
- Help inform the overall GIS Cloud Strategy to meet the strategic aims of the University
- Identify the best cloud architecture solutions and implement cloud environments to meet the strategic aims of GIS
- Work with stakeholders to propose design and implement cloud solutions to best meet their requirements or those of the project
- Contribute to the design implementation and maintenance of Datacenter solutions including virtualization servers and backup systems
- Work closely with the Cyber Security and Compliance team to ensure Cloud and Datacenter solutions are secure and effective
- Work with external service providers and support vendors providing assistance and helping to resolve issues that arise keeping disruption to key services to a minimum
Key Duties and Responsibilities
- You will be experienced in designing implementing and administering an Azure platform environment. Working knowledge of other Cloud vendors would also be beneficial.
- Line manage the other members of the Cloud Architecture Group (12 people)
- Monitor systems and make sure they are running as expected; troubleshooting and resolving any issues that arise
- Document procedures and share important information with team members regarding setting up configuring systems and overcoming issues that arise
- Liaise with user groups and set up new servers and upgrades as required either in the on premise or cloud environments
- Carry out operating system upgrades working alongside user groups
- Respond and carry out support requests for staff and students coming in via helpdesk ticketing system
Education Qualifications & Experience
Essential
- Educated to first degree level relevant professional certification or equivalent practical experience in the workplace
- Minimum of 3 years experience designing implementing and managing Cloud Environments ideally in a Microsoft Azure environment
- A minimum of 3 years experience working with server and virtualization technologies
- Experience of working with firewalls and networking technologies especially in a Microsoft Azure environment
- Ability to write documentation and user guides in a clear concise format that is understandable by both technical staff and end users
- Excellent level of IT literacy and comfortable working with professionals in other specialisms
- Good track record of developing and maintaining positive working relationships with internal and external customers peers stakeholders and others
- Proven ability to solve technical or logistical problems
- Excellent communication and interpersonal skills
About our Team
The Global Information Services (GIS) directorate provides a range of services to support promote and supply information information skills and infrastructure to support a modern researchintensive university in a global setting. This straddles academic library provision alongside a range of technical services and systems such as IT and AV services systems and support for learning & teaching research & enterprise operational effectiveness. It is an integrated global service providing services to students staff applicants alumni external users across all five campuses.
How to Apply
Applications can be submitted up to midnight (UK time) on 18th May 2025.
Please submit via the HeriotWatt online recruitment system (1) Cover letter describing your interest and suitability for the post; and (2) Full CV.
At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.
Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with wellbeing and inclusiveness at the heart of our global community.
HeriotWatt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected trained promoted appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.
HeriotWatt University values diversity across our University community and welcomes applications from all sectors of society particularly from underrepresented groups. For more information please see our website and also our awardwinning work in Disability Inclusive Science Careers .
We welcome and will consider flexible working patterns e.g. parttime working and job share options.
Use our total rewards calculator: to see the value of benefits provided by HeriotWatt University.
Required Experience:
Manager
Employment Type
Full-Time
