Customer Lifecycle Manager - Dutch/Flemish - Malaga
Customer Lifecycle Manager - Dutch/Flemish - Malaga
Posted on :
04-05-2025
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1 Vacancy
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Job Description
Position: Customer Lifecycle Manager
Location: Mlaga Spain
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Be the first contact point for many customers deliver a strong first impression and set the foundation for long term customer relationship
- Quarterback sales from lead to purchase; be the main point of contact for our clients customers leading the sales strategy overcoming objections and negotiating success
- Engage with small and medium businesses across industries company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies (preliminary focused on Microsoft cloud technologies)
- Obsess over customers and prospects to deliver a worldclass customer engagement experience
- Secure customer wins for cloud: Maximize upsell and crosssell opportunities collaborating with Solution Specialists and Partner Connection Managers (preliminary focused on Microsoft cloud solutions)
- Position competitive offerings and solutions in the context of customer needs and experiences
- Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft technologies
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria e.g. BANT (budget authority need and timeline)
- Meet and exceed targets for netnew revenue and sales pipeline; accurately forecast sales pipeline and usage for the products and solutions in scope; contact 200 leads and create 30
- Opportunities per month; maintain high daily activity minimum 6090 activities/day
- Leverage social digital video chat phone and demonstration environments to effectively reach sell to and manage customers
- Collect feedback from customers and articulate it back to the business: Voice of customer
Employment Type
Full Time
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