Dining Room Server
Dining Room Server
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
Overview
Servers are responsible for creating a fine dining experience for guests of Triple Creek Ranch by taking and processing orders in a timely manner studying the food and beverage menus and handling guest complaints and issues quickly. Also responsible for performing opening and closing side work and cleaning tasks or projects as delegated by the Dining & Beverage Manager Assistant Manager Supervisor or Lead Server.
Minimum Required Qualifications
The person in this position needs to:
- Constantly move about the dining room and kitchen (fastpaced environment).
- Frequently write meal tickets unfold and place table cloths place silverware and glassware on tables.
- Occasionally use cleaning equipment to wipe scrub and polish.
- Occasionally ascend and descend stairs when moving between the dining room and the rooftop lounge or storage areas on the main floor.
- Occasionally positions self to reach items in lower cabinets or on lower shelves.
- Frequently communicates with guests regarding menu items and other ranch information meal orders to cooks drink orders to sommelier or bartender guest requests or concerns to the Dining Room Manager or Service Supervisor or other appropriate departments.
- Occasionally lift and carry boxes equipment food trays and other items weighing upwards of 30 lbs.
- Must possess an alcohol server certification valid in the state of MT or obtain one within 60 days of hire.
- Must have a valid drivers license a clean driving record and be insurable on our company liability insurance as a driver of company vehicles.
Essential Functions
- Create a positive and energetic environment that supports the delivery of an exceptional guest experience while upholding the highest level of TCR and Relais & Chteaux standards.
- Maintain the extraordinary fivestar TCR image and resort appearance including all service cleanliness and appearance standards.
- Ensure the overall dining satisfaction of guests in all areas of the lodge pool cabin (for cabin deliveries) as well as any special events/dining requests that may arise. It is vital for the Dining Room Server to create and manage positive relationships with internal clients (Managers Guest Experience Staff Back of House and Housekeeping) as well as external clients (customers guests).
- Tend to the dining needs of guests in a friendly professional manner. Adequate training will be provided and the Dining Room Server is expected to follow the guidelines set forth in the training materials.
- Greet guests describe menu items in a pleasant and informative manner and answer general questions about food items.
- Familiarize oneself with daily menu items and beverage offerings and be able to explain to guests in a knowledgeable articulate manner.
- Ensure that the dietary concerns of all guests are accounted for and properly relayed to the back of house staff.
- Must report any guest complaints immediately to the Service Manager or Lead Server.
- Take food and drink orders as well as serve said orders in a professional and timely manner.
- Practice safe and proper food handling techniques and general cleanliness of equipment and food storage areas in compliance with operational standards company policies federal/state/local laws and ordinances.
- Be selfmotivated to perform cleaning tasks when assigned tasks and duties are completed.
- Keep the dining room pool & deck area and service areas clean and in tidy order.
- Always conduct yourself in a professional manner with guests and other employees.
- Uphold fivestar Triple Creek Ranch and Relais & Chateaux standards at all times.
- Adhere to company and department dress code.
- Follow all safety and food handling procedures properly.
- Perform any other jobrelated duties as assigned.
Additional Responsibilities
- Stocking items as needed.
- Polishing silverware and glassware.
- Side work (opening and closing) and service prep.
- Bussing/Setting tables.
- Rearranging the dining room as needed.
- General cleaning (sweeping mopping removing trash etc.).
- Assisting with poolside service and cabin deliveries as needed.
- Assisting with inventory.
Job Classification
- This is a nonexempt position under the Fair Labor Standards Act (FLSA).
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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