Guest Care Advisor
Guest Care Advisor
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$ 13 - 16
1 Vacancy
Job Description
Salon & Spa is currently seeking a Guest Care Advisor who is passionate about providing worldclass service. The Guest Care Advisor is a champion of mission vision and values and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned):
Responsibilities:
- Must be able to effectively communicate to guests in an attentive friendly and courteous manner while providing worldclass service.
- Maintain an accurate and uptodate pointofsale (POS) program at all times. This includes all facets of the appointment book and the register.
- Handles cash and credit card transactions
- Meet Retail Weekly/Monthly Sales Goals
- Responsible for accurate check in/check out salon guests.
- Utilize proper phone etiquette when answering phones.
- Provide excellent customer service by educating guests on products while ensuring an excellent experience from beginning to end.
- Promote and represent in a professional and enthusiastic manner
Benefits:
- Health Dental Accident Life Vision
- Paid Time Off
- Employee Discounted Services and much more!
Job Types: Fulltime Parttime
Pay: $13.00 $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Saturday
- Night shift
- Weekend availability
Supplemental Pay:
- Retail Bonus pay
Shifts:
- Morning (Required)
- MidDay (Required)
- Evening (Required)
Working Days:
- Monday (Required)
- Tuesday (Required)
- Wednesday (Required)
- Thursday (Required)
- Friday (Required)
- Saturday (Required)
- Sundays (CLOSED)
This Job Is Ideal for Someone Who Is:
- Dependable more reliable than spontaneous
- Peopleoriented enjoys interacting with people and working on group projects
- Adaptable/flexible enjoys doing work that requires frequent shifts in direction
- Detailoriented would rather focus on the details of work than the bigger picture
- Achievementoriented enjoys taking on challenges even if they might fail
- High stress tolerance thrives in a highpressure environment
This Job Is:
- A good fit for applicants with gaps in their resume or who have been out of the workforce for the past 6 months or more
- Open to applicants who do not have a college diploma
Benefit Conditions:
- Waiting period may apply
- Only fulltime employees are eligible
Work Remotely:
- No
- 23 years of fastpaced hospitality or retail/salon experience
- Proficient with technology is a must (e.g. POS system and Apple devices)
- Experience on salon booking software preferred
- Commitment to excellence and high standards
- Ability to maintain excellent telephone and professional customer service skills
- Sales required
- Ability to work a flexible fulltime schedule to include days evenings weekends and holidays.
Physical Demands:
- Ability to stand for long periods of time.
Required Experience:
Unclear Seniority
Employment Type
Advisor
