Automotive Collections Associate CNAC
Automotive Collections Associate CNAC
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
The Automotive Collections Associate for CNAC at Kocourek Byrider is responsible for managing and collecting outstanding payments from customers who have purchased vehicles through our CNAC financing program. This is a Full Time hourly administrative role within the Auto industry located in Wausau Wisconsin. As an individual contributor you will play a critical role in ensuring the financial success and stability of the company by helping to maintain timely and accurate payments from our customers.
Compensation & Benefits:
This position offers a competitive hourly wage and a comprehensive benefits package including medical dental and vision insurance paid time off and opportunities for professional development.
Responsibilities:
Contact customers with delinquent accounts to arrange for payment of outstanding balances
Review customer accounts and reconcile payment discrepancies
Prepare and send out collection letters and notices
Maintain accurate records of customer interactions and payment arrangements
Work with customers to identify and resolve any billing or payment issues
Collaborate with other departments to address customer inquiries and concerns
Follow up with customers to ensure timely and consistent payment
Keep management informed of any potential issues or concerns related to collections
Assist with other administrative tasks as needed
Requirements:
High school diploma or equivalent; associates or bachelors degree preferred
12 years of experience in a collections or customer service role preferably in the automotive industry
Strong communication and negotiation skills
Attention to detail and ability to maintain accuracy in recordkeeping
Ability to work independently and handle multiple tasks efficiently
Proficient in Microsoft Office and experience with collections software
Basic understanding of financing and lending practices
Willingness to work flexible hours including some evenings and weekends as needed
EEOC Statement:
At Kocourek Byrider we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We are committed to creating an inclusive work environment and welcome individuals from all backgrounds to join our team.
Required Experience:
IC
Employment Type
Full-Time
