Collections Specialist
Collections Specialist
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Job Description
Job Description
At EisnerAmper we look for individuals who welcome new ideas encourage innovation and are eager to make an impact. Whether youre starting out in your career or taking your next step as a seasoned professional the EisnerAmper experience is oneofakind. You can design a career youll love from top to bottom we give you the tools you need to succeed and the autonomy to reach your goals.
We are seeking a Collections Specialist that will be responsible for providing customer service regarding collection issues process and review account adjustments and resolving invoice discrepancies. They are responsible for reducing the delinquency of assigned accounts. This individual must communicate effectively with Treasury management regarding customer accounts in a timely manner. The successful candidate will be able to build relationships with our partners and clients and ensure timely payment.
What it Means to Work for EisnerAmper:
You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
You will have the flexibility to manage your days in support of our commitment to work/life balance
You will join a culture that has received multiple top Places to Work awards
We believe that great work is accomplished when cultures ideas and experiences come together to create new solutions
We understand that embracing our differences is what unites us as a team and strengthens our foundation
Showing up authentically is how we both as professionals and a Firm find inspiration to do our best work
What Work You Will be Responsible For:
Monitor accounts to identify outstanding debts
Investigate and reconcile client data
Find and contact clients to ask about their payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer payment issues
Update account notes and collection efforts
Report on collection activity and accounts receivable status
Calls to request payment dates for outstanding invoices (invoices >60 days)
Escalating past due balances to AR Senior Manager and Partner
Followup with colleagues for information client needs to process payment
Basic Qualifications:
High School Diploma or equivalent
5 years of experience in billing/collections
Preferred/Desired Qualifications:
Proven experience as a Collection Specialist
Knowledge of billing procedures and collection techniques
Familiarity with laws related to debt collection
Working knowledge of SAP knowledge of High Radius a plus
Advanced Excel skills (formulas pivot tables)
Working knowledge of MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problemsolving skills
EisnerAmper is proud to be a meritbased employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal state or local law.
About our Finance Team:
The EisnerAmper Finance Groups mission is to be the best by providing fast and accurate financial data and insights to support business decisions at every level of the firm. By exercising a genuine care for our colleagues and clients we can be the best partners innovators and versions of ourselves.
Between our strategic curiosity creative mindsets and deep understanding of every aspect of the business we examine finances in a different way than your average team. We see success by encouraging creating and presenting disruptive new ideas that challenge the status quo and seeing them through completion. Whether its rethinking an old process implementing automation or creating new models all EisnerAmper Finance colleagues play a direct role in both the client and firms growth.
Because we function in a cohesive culture that is based on trust and accountability we can not only identify ways for growth as a department but also as individuals while earning lasting visibility for our accomplishments.
About EisnerAmper:
EisnerAmper is one of the largest accounting tax and business advisory firms with approximately 450 partners and 4500 employees across the world. We combine responsiveness with a longrange perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.
Our clients are enterprises as diverse as sophisticated financial institutions and startups global public firms and middlemarket companies as well as high net worth individuals family offices notforprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys financial professionals bankers and investors who serve these clients.
Should you need any accommodations to complete this application please email:
Preferred Location:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
