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About Marvell
Marvells semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise cloud and AI automotive and carrier architectures our innovative technology is enabling new possibilities.
At Marvell you can affect the arc of individual lives lift the trajectory of entire industries and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation above and beyond fleeting trends Marvell is a place to thrive learn and lead.
Your Team Your Impact
As a Customer Quality Engineer in the Quality organization you are the voice of the customer for quality and reliability. You will be the key customer facing contact to manage customers quality requirements and developing customer relationships. You are accountable for the customers product quality and reliability identifying plans and driving action to bring Marvell to the number one supplier quality ranking position. You will be responsible for reaching out to the customers to actively assess their needs and driving the bestinclass standards within Marvell.What You Can Expect
Responsibilities include but are not limited to the following:
Assess reliability risk develop and execute to Qualification plans and resolve quality issues
Interact with crossfunctional teams to achieve best in class quality position with customers
Be the customer quality champion and voice of the customer within Marvell; ensuring customer requirements are understood and met
Host regular customer engagement activities and proactively share quality health assessment of customer products
Lead cross functional problemsolving activities (8D) with intent to improve response (TAT) to customers as well as buffer internal organizations from customer involvement
Drive customerrelated quality communications both reactive and proactive to closure including internal communication to the executive team
Lead customer quality improvement programs/projects required for customer metrics improvement (quality rank scorecards via quarterly business reviews)
Acknowledge and drive closure of all qualityrelated issues RMAs and customer requests ensuring key stakeholders are informed timely of progress
Be the key communication channel for dedicated quality initiatives such as Product Change Notices (PCNs)
What Were Looking For
Bachelors degree in Computer Science Electrical Engineering or related fields and 510 years of related professional experience
5 years of optical systems transceivers line cards or similar products industry experience
Experience in a customerfacing technical engineering role
Technical knowledge on optoelectronics module and board products assembly processes; manufacturing and reliability testing experience preferred
Working understanding of components used in optical transceivers and board products (laser transimpedance amplifiers photodiodes etc)
Technical knowledge on optoelectronics transceivers and board products assembly processes manufacturing and reliability qualification experience is preferred
Experience in quality and reliability particularly in optoelectronic packaging processes. Optical componentlevel failure analysis and manufacturing/reliabilityrelated issues.
Excellent English verbal written communication and presentation skills
Proven ability to intuitively comprehend customer expectations and translate into action
The ability to work under tight timeframes prioritize competing activities and deliver results
Proven ability to effectively collaborate with crossfunctional teams; find solutions to complex problems
Demonstrated track record of delivering results with increasing responsibilities
Proficiency in data analysis tools (Excel JMP etc.)
Ability and willingness to travel up to 10% as needed (domestic and international)
Expected Base Pay Range (USD)
$ per annumThe successful candidates starting base pay will be determined based on jobrelated skills experience qualifications work location and market conditions. The expected base pay range for this role may be modified based on market conditions.
Additional Compensation and Benefit Elements
At Marvell we offer a total compensation package with a base bonus and and financial wellbeing are part of the package. That means flexible time off 401k plus a yearend shutdown floating holidays paid time off to volunteer. Have a question about our benefits packages health or financial Ask your recruiter during the interview process.All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
Any applicant who requires a reasonable accommodation during the selection process should contact Marvell HR Helpdesk at .
#LIVM1Required Experience:
Staff IC
Full-Time