Insurance Operations Analyst - Retail / IARD

Why AXA Every day we work together for human progress by protecting what matters. A mission that puts a smile on your face and makes you want to get up in the morning !

One of the worlds leading insurers in the protection of property people and assets AXA is 145000 employees and contributors who are committed to our customers on a daily basis 51 countries in which we distribute our products and services and more than 90 million customers who place their trust in us worldwide. As a responsible corporate citizen AXA is committed to social and environmental causes on a daily basis. We are committed to an inclusive policy that recognizes and values individual differences. Do these ambitions speak to you Then come and change the world with us !

Your work environment:

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world to ensure the coordination and monitoring of the Groups global strategy the application of its standards the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities) which makes it a rich and stimulating place to work.

Within the Group you will join the Group Underwriting Office department (GUO).

The newly created Global Underwriting Office is accountable forestablishing enabling and driving profit and growth through Product Underwriting Strategy Portfolio Design and Technical Underwriting Excellence in partnership with the AXA Entities for both Commercial and Retail through:

• Portfolio Design Steering
• Underwriting Product Strategy and Profitability Measurement
• Technical Underwriting Guidance
• Pricing Models Platforms and Analytics
• Risk Appetite deployment
• Ceded Reinsurance strategy design and purchasing

Within this Department you will be part of the team P&C Retail Underwriting.

Your job and daily missions:

As Operations Analyst you will be a dynamic member of the Operations team working under the direct supervision of the Manager Operations. Your role will involve supporting innovation and operational excellence within the organization. You will have the opportunity to develop technical and analytical skills while contributing to strategic projects.

1. 1. Support for Innovation and Projects:

• • Assist in identifying issues faced by entities and researching innovative solutions.
  • Help collect and analyse internal and external data to facilitate quick market feedback.
  • Contribute to the organization and participation in events and conferences to promote innovation in the insurance sector.
  • Support the implementation and evaluation of pilots to test new initiatives within the entities.

1. 2. Contribute to Technical Excellence:

• • Assist in identifying best practices and operational excellence levers based on market standards.
  • Collaborate with various departments to create simple dashboards for performance monitoring.
  • Contribute to the development of analytical tools to gather insights on the market and track trends.
  • Participate in documenting performance processes and assist in managing operational cycles.
  • Utilizing internal and external data including innovative technologies (AI)

Context and Dimensions:

The P&C Retail business is a core pillar of the Group in terms of both Underlying Earnings (>33% of total) andcustomer base (20m). Although each market AXA operates in has its own dynamics regulations and challenges the fundamental requirements and propositions for the retail business are similar covering at large motor home and travel insurance.

Main Figures:

• 20 countries / entities as well as 2 regional hubs (European Market International Markets).
• 17bn of revenues in scope for P&C Retail business.
• 70 requests for Underwriting nonauthorized business per year representing GWP 2bn.

You will join:

• A responsible company towards people including its employees and customers and towards the planet
• A company with strong values
• A company promoting internal mobility and the training of its employees
• A company offering many benefits (learn more here: Reward & Benefits AXA Group)
• A flexible company allowing hybrid work in the office and from home.

The information provided by applicants will be treated as strictly confidential and used for recruitment purposes only.

The AXA Group Headquarters (GIE) is located in the heart of Paris (21 Avenue Matignon 75008). It is distinguished by its strong international culture.

MAIN COMPETENCIES AND EXPERIENCES

Technical & Soft Skills:

• Very good analytical and concise communication.
• Ability to work in network with tight deadlines and team spirit.
• Good organizational and time management skills.
• Good written & oral communication skills.
• Ability to challenge a variety of topics impacting the insurance value chain.
• Taste for identifying the explicit & implicit rules of the different insurance markets.
• English: Oral & written communication skills to easily interact in an international environment.

Background & Experience:

• Degree in management finance economics or a related field.
• First experience in project management data & AI will be appreciated.
• Strong analytical skills and the ability to work with data.
• Good organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Motivation to learn and grow in a dynamic environment.