Customer Support Specialist
Customer Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Posting: Customer Support Specialist (Czech C2 English)
Position: Customer Support Specialist
Languages Required: Czech (C2 English
Start Date: 12th May 2025
Location: Sofia Bulgaria
Work Schedule:
- Monday to Saturday: 9:00 a.m. 11:00 p.m.
- Sunday: 10:00 a.m. 7:00 p.m.
Work Type: OnSite
Salary: 3500 BGN gross
Job Summary:
We are looking for a dedicated and resultsdriven Customer Support Specialist to join our dynamic team in Sofia! In this role you will handle customer inquiries and provide support in Czech and English ensuring exceptional service delivery.
Key Responsibilities:
- Respond to customer inquiries via email phone or chat in Czech and English.
- Provide solutions to customer issues in a timely and professional manner.
- Accurately document customer interactions and solutions provided.
- Collaborate with internal teams to resolve complex issues.
- Offer recommendations to improve customer satisfaction.
Requirements:
- Proficiency in Czech (C2 level) and English (professional level).
- Strong communication and problemsolving skills.
- Ability to work fulltime in an onsite environment.
- Availability to work the required schedule including weekends.
- Prior customer service experience is a plus.
What We Offer:
- Competitive gross salary of 3500 BGN.
- A supportive and friendly team environment.
- Opportunities for professional growth and development.
Interested Send us your updated CV and cover letter to insert email address with the subject line Customer Support Specialist Application.
Employment Type
Full Time
