Marine Surveyor - New Orleans, LA
Marine Surveyor - New Orleans, LA
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Job Description
Job Description
TITLE: Marine Consultant
DEPARTMENT: EIMC
REPORTS TO: Team Leader or Director of Marine Claims
STATUS: Regular fulltime; exempt
SUMMARY OF JOB PURPOSE
EIMC an Engle Martin company is an independent marine consulting services company providing supply chain loss control and claims investigation expertise to insurers brokers 3PLs and industrial partners. The Marine Consultant effectively determines and communicates the extent of loss or damage associated with ocean marine claims in a variety of business classes.
PRIMARY JOB RESPONSIBILITIES
- Independently opens and handles assigned cases within basic limits of complexity.
- Identifies recommends and pursues appropriate mitigation strategy with supervisory oversight as necessary.
- Expands knowledge base to include broader analysis of terms clauses and coverage.
- Independently selects appropriate company templates as required based on independent recognition of client requirements.
- Routinely produces clear concise and grammatically correct reports which require minimal review/editing; defers to senior level team members for assistance.
- Engages in peer review with others as directed.
- Reviews time and expenses with attention paid to estimates and client intent.
- Pursues and completes Lloyds Agency Module 3: Cargo Claims & Recoveries credentialing.
- Develops a higherlevel understanding of market levers and influences.
- Granted supervised authority to communicate with clients beyond routine case correspondence; demonstrates timely reliability to clients.
- Attends company meetings and trainings with enthusiasm.
- Identifies potentially valuable case studies from personal field experience and works with management to share those cases through supervised contributions to presentations.
- Establishes and maintains positive working relationships with other members of the organization across departments divisions and locations.
- Maintains the confidentiality of proprietary and sensitive information exercising sound judgment and discretion in any disclosure of information related to EM EIMC and its endeavors.
- Adheres to all applicable State Insurance Regulation requirements and other applicable laws regulations and standards.
REQUIRED EDUCATION & EXPERIENCE
- Bachelors degree preferred
- Prior experience in ocean marine claim adjusting or other insurancerelated work preferred
DESIRED KNOWLEDGE SKILLS & ABILITIES
- Ability to understand claims adjudication process
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Passionate about providing exceptional customer service
- Skilled in analyzing interpreting and reporting pertinent information discerning the essential from the nonessential
- Strong research and investigative skills
- Conflict resolution and persuasion abilities
- Organized and detail oriented
- Excellent problem solving and critical thinking skills
- Ability to work both independently and as part of a team
WORKING CONDITIONS
Work is conducted primarily in a remote location or in an indoor office environment with protection from weather conditions and with exposure to noise typical of an office or administrative setting.
PHYSICAL ACTIVITIES AND REQUIREMENTS
Work requires light lifting (10 20 lbs.) standing walking stooping kneeling reaching fingering (keyboarding) and repetitive hand motion grasping talking and hearing at normal speaking levels. Work requires visual acuity to read and prepare data and figures type words and numbers view information on a computer terminal read operate office machines and determine the accuracy and thoroughness of work.
#remote
#neworleans
Employment Type
Full-Time
