Genetic Counselor Assistant
Genetic Counselor Assistant
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Genetic Counseling Assistant (GCA) provides support to genetic counselors at the Massachusetts General Hospital. Responsibilities of the GCA include clinical research and administrative duties. Individuals in this position will gain firsthand knowledge of patient care related to the field of genetics. For this position the GCA will work in the general genetics clinical setting under the direction of the Senior Genetic Counselor supporting genetic counselor physician and patient needs as necessary.Administrative Responsibilities
Package and ship clinical testing specimens
Perform data entry and maintenance of internal genetics databases
Maintain stock of testing kits patient handouts and other supplies
Act as liaison between genetic testing laboratories health insurance providers and genetic counselors
Provide administrative support to GC colleagues to develop patient education materials and patientcentered educational events
Follow HIPAA guidelines for the management of patient privacy and confidentiality
Support with scheduling as necessary
Other departmental specific duties as assigned
Clinical Responsibilities
Communicate with patients as necessary related to clinical care
Complete genetic testing requisition forms including interpretation of patient pedigrees and assignment of diagnosis and procedure codes to ensure accurate billing
Track the status of ongoing communication with clinical laboratories related to coverage and progress of genetic testing
Navigate electronic health record and clinical databases to obtain clinic notes and family history information as needed
Other departmental specific duties as assigned
Research Responsibilities
Verify accuracy of study forms and data and update study forms per protocol
Obtain compile and enter demographic clinical and necessary study data into study electronic data capture system
Contact subjects to gather study information as needed
Other departmental specific duties as assigned
Qualifications
Education
Bachelors Degree Biology preferred or Bachelors Degree Genetics preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
experience working with patients and/or medical office 12 years preferred
Knowledge Skills and Abilities
Knowledgeable of community resources available for patients and families.
Knowledge of medical terminology.
Must possess strong organizational skills.
Familiarity with medical terminology medical records test requisitions pathology reports.
Empathetic with strong customer service skills.
Good oral and written communication skills.
Must be able to communicate effectively (both oral and written) with clinicians and patients.
Must be able to work independently
Must be able to work collaboratively as part of a team in a busy clinical practice.
Must be comfortable transporting sealed biological specimens.
Administrative experience in a medical office is a plus.
Experience working with patients is a plus.
Handle confidential and sensitive information with care.
Proficient in MS Word and Powerpoint
Skilled in MS Excel
Excellent attention to detail
Comfortable working with a diverse population and interacting with medical personnel.
Ability to work both independently and as a member of a team
Good communication organizational skills and attention to detail are essential.
Requires the ability to take initiative and troubleshoot.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (3466%)
- Walking Frequently (3466%)
- Sitting Occasionally (333%)
- Lifting Frequently (3466%) 35lbs (w/assisted device)
- Carrying Frequently (3466%) 20lbs 35lbs
- Pushing Occasionally (333%)
- Pulling Occasionally (333%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (3466%)
- Stooping Occasionally (333%)
- Kneeling Occasionally (333%)
- Crouching Occasionally (333%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (3466%)
- Gross Manipulation (Handling) Frequently (3466%)
- Fine Manipulation (Fingering) Frequently (3466%)
- Feeling Constantly (67100%)
- Foot Use Rarely (Less than 2%)
- Vision Far Constantly (67100%)
- Vision Near Constantly (67100%)
- Talking Constantly (67100%)
- Hearing Constantly (67100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
