Sales Support Specialist
Sales Support Specialist
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USD 19 - 22
1 Vacancy
Job Description
Riverhawk Company a leading provider of custom engineered products and services is seeking a Sales Support Specialist to join our dedicated team in New Hartford NY. This role is perfect for a detailoriented professional who enjoys working in a fastpaced environment supporting sales operations and ensuring customer satisfaction.
What Youll Do:
- Assist in the preparation and submittal of commercial proposals to customers
- Prepare and submit quotations for standard price listed products to customers
- Review new purchase orders as they are received to ensure their compliance to Riverhawk terms and conditions
- Read and understand purchase orders contracts and terms and conditions
- Assure that all customers undergo Denied Party Screening per the Riverhawk Export Control Procedure
- Develop an understanding of Riverhawk Companys customers products and services
- Handle order entry for product lines as assigned
- Handle shipping logistics and work closely with the Shipping and Receiving Supervisor
- Navigate multiple customer portals and internal systems
- Follow up on work in progress and provides customers with status reports as requested
- Responsible for maintaining monthly booking reports
- Act as a liaison between customers and Riverhawk production to meet customer requirements
- Work closely with the Accounting Clerk to follow up with customers on overdue payments
- Assist with other administrative duties as assigned
- Abide by safety guidelines set forth by OSHA DEC and Riverhawk Company
What We Need:
The ideal candidate will have demonstrated experience in the following:
- Minimum two years experience in a related role
- High school diploma or equivalent; Associates Degree in Business or a related field preferred
- Desire to work with all employees of the organization
- Strong attention to detail
- Excellent verbal and written communication skills with the ability to convey information clearly
- Strong computer skills and experience using a variety of different platforms and portals
- Microsoft Office (Word PowerPoint Excel and Outlook) skills required
- ERP skills preferred Syteline experience highly preferred
- Comfortable talking with customers
- Highly organized with strong time management skills
What You Get:
Riverhawk Company offers a competitive pay and benefit package for their employees.
- Pay range $1922.50/hr (please note that this range will vary based upon factors including but not limited to prior experience knowledge skills and education as they relate to the positions qualifications.)
- 96 hours of PTO and an additional 56 hours of paid sick leave annually for new hires with additional PTO added after five years of service.
- Ten paid holidays
- Discretionary bonuses based on company performance
- Outstanding medical insurance with a company funded health reimbursement account (HRA) to cover medical bills
- Choice of two dental insurance options
- Vision insurance
- Immediate 100% vesting in Company 401(k) Plan with 3% Company Contribution
- Company paid short term disability insurance and a $25000 life insurance policy with the option to purchase long term disability insurance and additional life insurance if interested
- Tuition assistance
- Company paid life insurance
Riverhawk Company is an equal opportunity employer and considers qualified applicants for employment without regard to race religion national origin gender sexual orientation age disability veteran status or any other protected factors.
Applicants who we wish to join our team will receive a conditional offer pending the successful completion of a four panel drug test and a background screen.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
