Senior Consultant, Business Controls (Payment & Deposits)
Senior Consultant, Business Controls (Payment & Deposits)
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
As a Senior Consultant Business Controls in the Governance & Controls team youll lead the management of material systemic and emerging risks for Deposits & Payments develop and implement integrated control improvement solutions across all products and distribution manage key controls to mitigate operational exposures and potential provide support of CIBCs Control Framework to ensure compliance to regulatory legislative and operational requirements including the efficient and effective management of deficiency remediation. Youll act as the key relationship manager for the business.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 13 days per week onsite while other days will be remote.
How youll succeed
Relationship Building/Management Key relationship manager and collaborative consultant with business partners and 2nd and 3rd lines of defence for all matters relating to operational risk. Manage relationships at peer or director level as well as project/initiative managers within the assigned Line of Business (LOB).Act as primary sponsor providing advice and expertise on business initiatives.
Control Framework Execution You understand and communicate the Control Framework requirements to LOB partners to ensure awareness understanding of accountabilities. You lead the completion of all requirements including Deficiency Management KRIs incident reporting RCSAs risk items etc. You may act as the Maintenance Officer for OPC/RCM controls. You develop and recommend new/changes to formal control testing programs. You develop reporting and summary of control testing results (MRGC/ERGC) and support the LOB/Executive signoff process.
Risk Assessment/Remediation Work closely with the LOB partners to proactively identify risk exposures and control gaps to analyze and synthesize risk exposures operational losses root causes and control gaps and determine materiality. Propose recommendations to mitigate risk exposures/control gaps. Lead the Incident Reporting investigation and Change Initiative Risk Assessment(CIRA) process ensuring all material risks are identified and compliant to the CIBC CIRA policy and process. Manage all deficiencies for the LOB ensuring closure dates are met and no deficiencies go past due. Lead the implementation of remediation plans for targeted control gaps/special projects.
Risk Consulting Lead the completion of all CIBC Control Framework requirements. Act as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners. Lead Internal Audits Compliance exams for the business. Provide ongoing management of selfassessment processes. Participate in larger more complex business governance and regulatory projects to identify risk and control issues recommend solutions and develop control requirements. Provide expertise and strong analytical skills to first understand the requirements and then identify system and process controls. Ensure the proper business balance between controls business effectiveness and client impacts is obtained through implementation of innovation solutions.
Analytical You proactively identify risk exposures and control gaps. You analyze and synthesize risk exposures operational lossesroot causes and control proactively assess and recommend selfassessed propose recommendations to mitigate risk exposures and control gaps.
Who you are
You can demonstrate experience. In governance business controls compliance audit and/or operational risk management in banking/financial services sector. You have extensive knowledge of risk management principles practices policies and procedures. You understand and have the ability to communicate the Control Framework requirements (Operational Risk Profile Scenarios Deficiency Management Incident Reporting Key Risk Indicators) to LOB partners to ensure awareness understanding of accountabilities. Experience and knowledge of payment and deposit products is an asset.
Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LITA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto81 Bay 23rd FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Communication Internal Controls Investigating Policy Compliance Regulatory Compliance Risk Assessments Risk ManagementRequired Experience:
Senior IC
Employment Type
Full-Time
