Switch Application & Scripting Expert
Switch Application & Scripting Expert
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Job Description
Imagine yourself
Doing meaningful work that makes an everyday impacton the world around you.
Growing your expertiseand expanding your skillset with every project.
Collaborating with a vibrant diverse global team.
Its all possible with a role atEnfocus. Enfocus anEskocompany is a global software company that offers solutions for PDF productivity and provides the most versatile automation platform for file handling in the printing industry delivered through a worldwide community of experts and solution partners.
Innovation is built into the DNA of our business: every day we challenge ourselves to be better by seeking out new ways to elevate our products our processes and our people.
We also know that innovation and ingenuitystartswith prioritizing a diverse workforce and a deeply inclusive workplace. We encourage people from all backgrounds to apply to ourpositions.
Reporting to the Customer Support Team lead the Switch Application & Scripting Expert is responsibletooffer advanced Enfocus Switch support and scripting analysis for customers and partners worldwide while also coordinating prerelease activities. The role isremoteand this person can be located anywhere in Europe.
In this role your main responsibilitieswilllook like:
Advanced Switch application support towards partners and customers including scripting analysis & recommendations.
Active role in the prerelease programs (communication coordination and customer feedback evaluation)
Investigate and reproduce escalated reported bugs & issues to pinpoint cause of origin and work as a bridge between Support & R&D to streamline the resolution process.
Debug customer & app creator script with the solution architects & R&D to propose best practices & fixes.
Define training needs for internal teams (R&D & aftercare)
Provide advanced application and solution knowledge to the R&D teams Product owners and product managers.
Proactive followup of product developments and guard consistency and interoperability
Maintain service documentation (Knowledge Base)
Assist worldwide Service with escalations.
The essential requirements of the job include:
Expert Knowledge of Switch & Enfocus products
Scripting knowledge is amust
Experience in training supportQAor solution integrations
Good analytical thinking and advanced troubleshooting skills
Process & operations knowledge in the areas of printing is aplus
Esko aVeraltocompany is a global provider of integrated software and hardware solutions that accelerate the gotomarket process of packaged goods. Our integrated platform and comprehensive tools empower retailers premedia and trade shops manufacturers and converters to manage bestinclass packaging design and print processes.
Esko is proud to part of the Product Quality & Innovation segment ofVeralto(NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you joinVeraltosvibrant global network of 16000 associates you join a unique culture and work environmentwhere purpose meets possibility: where the work you do has an everyday impact on the resources andessentialswe all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenuebased metrics any collective bargaining agreements and business or organizational needs.
The compensation range for this role is $81300 $142300 USD per year.
We offer a comprehensive package of benefits including paid time offmedical/dental/visioninsurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
US residents: In any materials you submit you may redact or remove ageidentifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve.Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment.Please contact us atto request accommodation.
At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If youve ever wondered whats within you theres no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Employment Type
Full-Time
