Internal Expression of Interest: Customer Data Officer
Internal Expression of Interest: Customer Data Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We would like to provide our internal workforce the opportunity to express their interest in the role of Customer Data Officer.
This role will report to Gavin Inglis Customer Data Operations Team Lead and work within the Customer Services Portfolio.
This opportunity is Full Time Permanent.
Salary Range starting from $84967 Base super
The Role:
- Review data submitted to WaterNSW via its portals (or manually) from either customers DQPs (Duly Qualified Professional) or other stakeholders ensuring data submitted is correct validated and consistent with regulatory requirements.
- Collate analyse record and enter data in the required systems as required.
- Undertake data verification and validation as directed.
- Respond to external stakeholders (customers and DQPs) where the data submitted is incorrect or absent providing feedback as to the error(s) in a timely manner.
- Provide input to training materials and fact sheets to assist selfserving customers to comply with their obligations under the nonurban metering reforms.
- Support the education whilst working collaboratively with industry participants and customers to support their ongoing data submission and compliance by providing feedback and training materials.
- Support change management plans that are implemented.
What we are looking for:
- Experience in accurate data entry and working with large volumes of data.
- Experience with excel or other analytical tools.
- Experience in managing the needs of customers and external stakeholders.
- Experience working within a customer operations function with focus on delivering quality service to customers.
- Knowledge and experience with validating data.
Should you wish to express your interest please complete the online questionnaire (scroll down to the bottom of the page) and attach a copy of your most recent resume and/or cover letter to your application.
If you have any questions about the role or would like further details please dont hesitate to reach out and discuss with the Talent Acquisition Partner Azmine Amer at
The internal EOI period will close on 07 May 2025.
Click forPosition Description Please note this can only be accessed on the WaterNSW Careers Page.
Note: Please ensure your current manager is aware and supports your application before applying.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
