Serbian Digital Trust and Safety Team Leader - Sofia
Serbian Digital Trust and Safety Team Leader - Sofia
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Job Description
Digital Trust and Safety Team Leader (Serbian English)
Lead with Integrity. Safeguard the Digital World.
In todays hyperconnected world every click matters. Behind the screen theres a team making tough decisions to keep users safe and platforms credible. Were looking for a Team Leader fluent in Czech and English to guide that mission forward.
This is a leadership opportunity in digital trust and safety ideal for someone who thrives at the intersection of operational excellence people management and digital ethics.
Your Mission:
Lead a team of trust and safety analysts monitoring online content resolving escalated cases and ensuring high compliance with platform policies.
Coach and develop your team nurturing both their technical performance and their wellbeing in a challenging but meaningful space.
Analyze trends and proactively optimize workflows quality metrics and training needs.
Collaborate crossfunctionally with policy quality assurance and global operations teams.
What You Bring:
Full professional fluency in Serbian (C1/C2 and English (B2 or higher)
Experience in content moderation digital operations or compliance
Strong decisionmaking skills and emotional intelligence especially when navigating sensitive content
Ability to inspire trust manage team dynamics and deliver under pressure
Whats in It for You:
A relocation package for candidates moving internationally (flight initial accommodation and settlingin support included)
The chance to lead with purpose in an industry where your work directly affects online safety and freedom of expression
A structured onboarding process ongoing leadership training and growth into higher operational or strategic roles
A multicultural collaborative work environment where people support people
You wont just be managing tasks. Youll be guiding values enforcing standards and helping to build the kind of internet we all deserve.
If youre ready to lead with clarity courage and care apply now and step into a role that matters.
Employment Type
Full Time
