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This is a hybrid role that requires an onsite presence at Assembly Row once per week.
Job Summary
Responsible for working with the Director and other team members to triage concerns submitted via the Know the Line portal for issues related to discrimination harassment and other HR policy violations. Advises HR professionals systemwide regarding complex employee relations situations and the interpretation of personnel policies State/Federal employment laws and labor contracts. The incumbent will provide comprehensive internal employee/labor relations consultation throughout the system and prepare responses to internal and external complaints including working closely with local HR and OGC to respond to MCAD and EEOC cases conduct investigations write reports and present findings. The incumbent will conduct training on employee relations and labor issues to support assigned clients.
Does this position require Patient Care
No
Essential Functions
Manages the intake investigation COE review and reporting of all incoming concerns submitted through the Know the Line employee reporting portal. Provides an initial assessment of case complexity and recommends appropriate assignment to local HRBP ER/LR DE&I or other areas consistent with organizational practices.
Manages a caseload of investigations working both autonomously and collaboratively with team members HR clients organizational leadership Office of General Counsel security and others.
Advises HR professionals Managers and Executives systemwide concerning complex employee relations issues such as workplace violence substance abuse/drug diversion and reductions in force.
Assists with the preparation of a response to complaints filed with the MCAD EEOC or other relevant agencies and attends and/or testifies at hearings and arbitrations as appropriate.
Conducts investigations throughout the system in conjunction with entity HR professionals and the Legal Department prepares reports of the findings and presents findings to specific audiences as determined by the individual entity.
Education
Bachelors Degree required
Can this role accept experience in lieu of a degree
No
Experience
- At least 57 years of experience in employee and labor relations experience
- Current knowledge of applicable legislation including employment and labor laws
- At least 57 years of healthcare and management experience preferred
Knowledge Skills and Abilities
- Strong knowledge of labor laws regulations and compliance requirements.
- Demonstrated experience in contract negotiation administration and interpretation.
- Ability to effectively handle and resolve complex employee relations issues conflicts and grievances.
- Excellent communication interpersonal and negotiation skills.
- Analytical and problemsolving abilities with attention to detail and accuracy.
- Ability to maintain confidentiality exercise good judgment and work with sensitive information.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (333%)
- Walking Occasionally (333%)
- Sitting Constantly (67100%)
- Lifting Occasionally (333%) 20lbs 35lbs
- Carrying Occasionally (333%) 20lbs 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (333%)
- Stooping Occasionally (333%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (333%)
- Gross Manipulation (Handling) Constantly (67100%)
- Fine Manipulation (Fingering) Frequently (3466%)
- Feeling Constantly (67100%)
- Foot Use Rarely (Less than 2%)
- Vision Far Constantly (67100%)
- Vision Near Constantly (67100%)
- Talking Constantly (67100%)
- Hearing Constantly (67100%)
Hybrid
399 Revolution Drive
40
Regular
Day (United States of America)
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at (857)2827642.
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.