Associate, Product Management - Alternate Solutions Group
Associate, Product Management - Alternate Solutions Group
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
CIBCs Global Markets business focuses on delivering expert financial and economic analysis and savvy dealmaking capabilitiesto clients in Canada and around the world. The Global Markets team supports fixed income foreign exchange commodities derivatives equities and growth markets and is focused on building a strong innovative relationshiporiented bank.
Join the Alternate Solutions Group (ASG) as an Associate and make a meaningful impact for our clients. Within CIBC Global Markets the ASG team specializes in developing innovative technologydriven capital markets solutions. This unique group combines the agility and innovative spirit of a FinTech startup with the financial strength and governance protocols of a major financial institution. ASG is recognized as a global leader in providing disruptive technological solutions across various product areas including Cross Border Payments Dynamic Currency Conversion and Foreign Cash white labeling. Our diverse client base includes some of the largest banks in the world corporations and CIBCs retail clients.
We are looking for energetic individuals with an entrepreneurial spirit to help build our Conversion Services business. As an Associate Product Management you will work in a fastpaced environment as part of a dynamic hardworking executionfocused product team. Youll be part of the Conversion Services team a leading FX product portfolio in ASG. This team helps to enable international cardholders to pay in their local currency through various channels. These optional services provide foreign cardholders with the transparency of knowing exactly how much they will be debited. Since its inception the product team has built partnerships with 30 financial institutions to enable this white label solution on 100000 ATMs worldwide. Your key mandates will be helping to define and build product features for the business and drive execution through team collaboration.
At CIBC we enable the work environment most optimal for you to thrive in your role.To successfully perform the work youll be onsite fulltime.
How Youll Succeed
Analytics & Strategic Solution Development: Youll leverage your analytical and problemsolving skills to develop innovative solutions by collaborating with stakeholders to understand business user and customer challenges. Youll assist in defining business requirements success metrics and product features while working closely with business system analysts design technology teams and various product and project members to ensure alignment and effective solution delivery. Your responsibilities will include identifying analyzing and interpreting patterns in complex data sets to provide insightful recommendations on growth opportunities and business initiatives. Additionally you will conduct comprehensive research to identify business trends document key processes and procedures and support the preparation of reports and presentations for senior management. You will also be responsible for validating key business requirements and features during the Pilot/Post Implementation verification phases of the project lifecycle.
Product & Process Improvement: Youll conduct research and leverage your experience with payment industry trends benchmarks and emerging technologies to provide valuable insights and recommendations. Youll perform indepth analyses of penetration attrition priority segment performance and identify areas of opportunity. Collaborating with team members on innovation projects you will help implement new solutions and technologies to enhance the client experience. Additionally you will assist with product launches monitor campaign performance review existing portfolios and provide recommendations for optimization.
Relationship Management & Delivery: Youll support team members through knowledge sharing collaboration and effective problemsolving to achieve common business goals. Utilizing your welldeveloped interpersonal skills you will take complex concepts and present them in easily understandable written and graphical formats using spreadsheets presentation software and web tools. Youll effectively communicate your insights translating them into meaningful observations for diverse audiences while demonstrating strong verbal and presentation skills. Additionally you will be adaptive capable of working independently with guidance from management and thriving in a dynamic team environment.
Who You Are
You have an undergraduate university degree in business STEM (Science Technology Engineering or Mathematics) or related field MBA is an asset.
You can demonstrate 35 years experience working in capital markets foreign exchange payments financial services Telco financial technology or the technology industry. Previous consulting business analysis endtoend product experience project execution experience in FX payments is an asset.
You have a strong knowledge of navigating technical issues across development and testing and ability to work with technical SMEs to accelerate delivery while articulating the solution across stakeholders (product technology operations).
Youre digitally savvy. You have familiarity with cloud solution platforms (preferably Azure) and general software development lifecycle (SDLC).
You act like an owner. You thrive when youre empowered to take initiative go above and beyond and deliver are capable of working with limited information ambiguity and making reasonable assumptions.
Youre passionate about people. You find meaning in relationships and connect with others through respect and have the ability to mentor others through complex tasks projects and initiatives.
Youre goal oriented. Youre motivated by accomplishing your goals and delivering your best to make a can manage competing priorities in a fastpaced highpressure resultsoriented work environment.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise with effective communication and persuasion skills.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LITA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto161 Bay St. 4thEmployment Type
RegularWeekly Hours
37.5Skills
Accountability Accounting Analytics Insights Business Direction Client Service Communication External Clients Finance Financial Analysis Global Market Marketing Strategies Portfolio Management Sales Structured ProductsRequired Experience:
IC
Employment Type
Full-Time
