Job Description Summary
Reporting to the HVDC FACTS Service Operations Manager the Customer Applications Engineer and Tendering manager will serve as the point to develop technical solutions and technical offers to Utility and Industrial customers within North America (NAM).
Will support the inquiry to order (ITO) process in response to customer requests for quotations.
Job Description
Responsibilities:
In this role the Customer Applications Engineer and Tendering Manager will:
- Serve as the technological point person for the business for the entire Inquiry to Order (ITO) phase. Provides technical expertise and develops technical solutions (configuration performance estimation economics etc.) as part of the preITO (requisition) process while interfacing with the commercial team. Drive proposal process from lead thru request for quote (RFQ) to proposal and order.
- Manage mainly complex FACTS Service offers for North America and other regions from the opportunity identification to the execution of the purchase order.
- Provide technical support to create subcontractors and power equipment bid packages
- Collaborate closely with the Sales Managers to prepare and submit comprehensive technical and commercial tenders to customers.
- Augment the commercial team for customer presentations of technical capabilities and proposals
- Deliver high technical quality of GEs proposals including processes & programs that make the proposals more accepted (compliant or clarified) effective and cost competitive to the cusomer with reduced overallperformance risk. Proposal must be clear provide customer value and demonstrate how GE meets their specification requirement.
- Responsible for technical and commerical proposal accuracy including technical specifications & clarifications/ assumptions/ exceptions quantifying design and deliverables installation work scope definition cost allocation bill of materials and estimation of engineering installation and testing/commissioning based on customer specifications and/or industry standards sourcing and historical data.
- Be able to lead a complex bid process and liaise in a timely manner with the different departments and internal business units to make sure GE can answer respecting the deadlines and complying with the customer request or at least listing and negotiating the exceptions
- Write technical specifications for equipment and services working with PMs & Sourcing to manage quotes and vendor responses.
- Work with purchasing to support and obtain quotes for service estimates and with engineering to make sure GEs offer is complying with the customers RFQ
- Utilize SFDC/SPEAK4GE for opportunity creation and management of the opportunity through the commercial process.
Required Qualifications:
- Bachelors degree in Electrical or Mechanical Engineering with exposure to industrial / utility / generation/renewable market
- Minimum of 5 years of applications engineering and/or tendering
- Minimum 6 years of experience with design studies specifications estimating and construction experience in substation transmission or power generation projects for the power generation/distribution/transmission industry
- Ability and willingness to travel 30% of the time including international and must comply with all relevant company travel and tax policies
Desired Characteristics:
- Bilingual English/French
- Basic expertise in the design of Power Transmission and Distribution equipment & systems electrical substation and protection devices. Knowledge of equipment installation construction and field operations.
- Knowledge of highvoltage systems in the areas of High Voltage Direct Current (HVDC) power systems Flexible AC Transmission Systems (FACTS) Conventional AC substations.
- Has knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market.
- Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management manufacturing technology or engineering.
- Proven experience in services sales and customer facing roles with multimilliondollar budgets & performancebased Service contracts
- Good presence in front of the customer with demonstrated commercial experienceStress Tolerance related to many deadlines to be respected;
- Excellent communication and interpersonal skills including the ability to build and maintain relationships with a range of internal and external stakeholders gain acceptance and negotiate successful outcomes with customers.
- Leadership skills (strategic vision convincing & influencing) is mandatory
We deliver integrated project solutions to enable large scale electrification and support our customer needs.
The salary range for this position is 98400..00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience their education and the work location. In addition this position is eligible for a performance bonus. 98400...00 USD Annual
Projected Close Out: May 29th 2025
Healthcare benefits include medical dental vision and prescription drug coverage; access to a Health Coach a 24/7 nursebased resource; and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Retirement Savings Plan a taxadvantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability insurance life insurance and paid timeoff for vacation or illness.
General Electric Company Ropcor Inc. their successors and in some cases their affiliates each sponsor certain employee benefit plans or programs (i.e. is a Sponsor). Each Sponsor reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a Sponsors welfare benefit plan or program. This document does not create a contract of employment with any individual.
Additional Information
Relocation Assistance Provided: Yes
#LIRemote This is a remote position
Required Experience:
Manager