Greenway Ford - Experienced Receptionist - Part Time
Greenway Ford - Experienced Receptionist - Part Time
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Job Description
Job Details
Greenway Ford has an Immediate Opening for an EXPERIENCED Part Time Receptionist.
The Receptionist at Greenway Ford answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition he or she performs light data entry operates the telephone switchboard for call routing and communicates with the sales team to direct the flow of customers.
The ideal candidate must havestrong phone customer service and computer skills.We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED.
The schedule will include some weekdays 3:30 pm 9:00 pm; a rotation of morning and evening shifts on Saturday and every other Sunday from 11 am 7 pm. Pay will be based on experience.
Greenway Ford is located in East Orlando on Colonial Drive. 9001 E. Colonial Dr. Orlando FL 32817.
RESPONSIBILTIES:
- Greet all customers in a warm sincere and helpful manner
- Answer dealership group phones and directs calls as necessary
- Coordinates questions and issues with the appropriate department personnel
- Provides administrative assistance as needed
- Addresses customer concerns and issues or escalates them as needed
- Performs other duties as assigned
QUALIFICATIONS:
- Previous customer service or related experience preferred
- Bilingual (English/Spanish) a plus
- Highly professional and dependable
- High school diploma or GED required
- Excellent communication customer service and problem solving skills including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Strong computer and internet skills including Microsoft Office suite
BENEFITS:
- Excellent advancement opportunities
- Employee Purchase and Service Discounts
- Teamoriented professional and fun work environment
Greenway Automotive Groupis one of the worlds most progressive privately held automotive companies proudly servingFlorida Alabama Georgia Missouri Pennsylvania Tennessee Texas and Groups 34 domestic automotive dealerships include some of the nations top ranked performers in sales service customer satisfaction and profitability.Greenway Automotive Group is an Equal Opportunity Employer.
Required Experience:
Senior IC
Employment Type
Unclear
