DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee JNR Management. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Job reference: 000315
Salary: $50000 to $55000
Department: Administrative
Location: Spring Hill Suites in Freeport Maine ( 500 US 1 Freeport Cumberland County 04032)
Division: JNR Management Inc.
Hours Per Week: 40
Job Description
Assistant General Manager
We are seeking a dedicated and resultsdriven Assistant General Manager to assist the General Manager in overseeing the daily operations of the hotel. This role provides leadership across multiple departments to ensure exceptional guest service operational efficiency and financial profitability.
What will you do
Team Leadership:
Assist the General Manager in monitoring and developing the performance of team members across Front Desk Housekeeping Breakfast and Maintenance departments.
Recruit interview and train new team members while ensuring mandatory brand training is completed.
Provide coaching feedback and support to department heads and staff members.
Operational Excellence:
Review operational performance to identify opportunities for improvement in productivity efficiency and guest satisfaction.
Implement action plans to address deficiencies and drive continuous improvement.
Uphold company and brand standards policies and procedures across all departments.
Guest Satisfaction:
Work closely with all departments to ensure guest satisfaction goals are consistently achieved.
Oversee service quality operational efficiency and compliance with brand standards.
Act as Manager on Duty as needed to address guest concerns and provide leadership support.
Administrative Responsibilities:
Prepare staff schedules in alignment with company standards and labor requirements.
Assist the General Manager with accounting responsibilities including financial tracking and reporting.
Ensure proper use of the Property Management System (PMS) and maintain a working knowledge of all hotel operations.
About you:
Experience: Previous leadership experience in hospitality or a similar operational role is preferred.
Skills:
Strong organizational communication and leadership skills.
Proficiency in hotel operations systems (e.g. PMS) and ability to analyze performance metrics.
Ability to motivate and guide a team to achieve operational goals.
Flexibility: Willingness to work varied schedules including weekends and holidays as needed.
Why join us
Be part of a dynamic team committed to excellence in guest service and operational performance. We offer competitive compensation professional growth opportunities and a collaborative work environment.
Ready to take the next step in your hospitality career Apply today to become our Assistant General Manager and make an impact!
We are an equal opportunity employer and value diversity. We do not discriminate based on race religion color national origin gender sexual orientation age veteran status disability or any other protected status.
This company is an equal opportunity employer.
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Assistant General Manager
