Operations Specialist

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

Position Summary

Standard Operations Position. Perform a wide range of field work support activities including the processing of completed work orders. Perform administrative support functions such as data entry time reporting reconciliation expense reporting customer service and general office management. Ensure a high level of accuracy within all operating systems to support data integrity and process adherence.

Essential Responsibilities

• Field Work Support: Receive and complete job closeout of all work packets within various systems. Assess and monitor requirements for job closure. Analyze reports to verify labor and equipment charged to each work job trouble and miscellaneous order.

• Time and Expense Reporting: Understand procedures and rules associated with time and expense reporting for union/nonunion employees. Conduct periodic reviews of time reports and expenses to ensure report integrity and accuracy. Maintain proficiency in required timekeeping systems.

• Office Management and Customer Service Support: Coordinate and initiate individual and group meetings as well as travel arrangements for the field operations department. Arrange schedules for management staff. Order office supplies and maintain equipment as needed. Greet and direct customers and answer phones. Serve as primary onsite contact for contractors and vendors where appropriate.

• Data Entry and Maintenance: Perform data entry and copying of drawings and forms. Assist as needed with record and document management functions including filing record retention and archiving and storing documentation associated with work orders once closed. Support KPI tracking and reporting.

• Compliance Auditing: Assist with audits as well as Finance Engineering and Field Operations activities related to compliance with internal business rules as well as state and regulatory requirements. Produce required compliance reports.

• Safety Support: Assist in the tracking of safety training completion. Ensure safety verifications on equipment is complete. Order and manage safety equipment and supplies. Organize block training events safety celebrations and meetings.

• Emergency Assistance: Provide assistance during emergency operations.

Minimum Requirements

High School diploma or GED and 3 years field related experience OR an Associate or Bachelors Degree with 1 year of relevant experience in construction office management administrative support project management/coordination or customer service. Utility experience preferred. Requires a broad knowledge of department operations and policies. Proficient in the use of Microsoft Office applications and work management database applications

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energyrelated products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at .

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