About AlixaRx
Additional Information:
Come join us and help make a difference in the world of longterm patient care!
AlixaRx was founded in 2011 with a mission to transform medication management in longterm postacute and other healthcare settings. We were born from a need to improve patient outcomes reduce costs and improve efficiencies. AlixaRx was developed through collective input from nurses pharmacists and physicians to provide safety access and savings to longterm and postacute care facilities. With the use of proprietary dispensing technology and innovative clinical pharmacy services AlixaRx services more than 20000 patients across the nation. Our mission is to deliver pharmacy services through innovative technology that improve patient outcomes reduce costs and improve efficiencies.
Essential Duties
- Support and lead preimplementation mediation loading as required by pharmacy operations Standard Operating Procedures.
- Perform firstcall troubleshooting protocols for automated dispensing Timely escalation to Tier II as outlined in service recovery guidelines.
- Perform weekly routine maintenance on automated dispensing units and medication rooms as outlined in the Pharmacy Service Technician OnSite Checklist.
- Timely and accurate documentation of all service events service activities and onsite training activities as required utilizing the provided ticket tracking system.
- Communicate with external service experts on an asneeded basis to troubleshoot difficult service issue
- Review evaluate and communicate with nursing staff daily for issues in regarding automated dispensing units
- Act as liaison for assigned pharmacy regarding questions when they arise from various facilitie
- Maintain all environmental specification related to the automated dispensing units.
- Place stock into automated dispensing units as appropriate.
- Review and monitor inventory and reorder as necessary.
- Conduct periodic medical cart audits remove expired medications and flag reorder date
- Confer with facility to ensure automated dispensing functionality is meeting expectations.
- Initiate and perform Disaster Recovery protocols as required for nonfunctional automated dispensing
- Train and or retrain staff on the proper use of the automated dispensing units and pharmacy Standard Operating Procedures as necessary.
- Provide high level of customer service by responding promptly to the requests of all personnel at equipment placement location and the central hub pharmacy location.
- Replace refillable supplies on pharmacy supplied equipment.
- Perform oncall responsibilities as required.
- Assist with pharmacy hub operations when appropriate (canister filling order entry triage reoptimizations)
- Attend and participate in periodic nursing meetings when appropriate
Job Types:
- High School Diploma or equivalent
Licensure:
- Licensed and/or registered Pharmacy Technician with the State Board of Pharmacy and in good standing
Required Experience:
IC