ServiceNow HRSD expert
ServiceNow HRSD expert
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
Infosys is seeking aServiceNow Developer.This position will interface with key stakeholders andapplytechnical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module lead validation for all types of testing and support activities related to implementation transition and warranty. This is an opportunity to be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued.
Required Qualifications:
Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 75000 to $ 103042
About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Qualifications:
- Candidate must be located within commuting distance of Calgary Alberta / Mississuga Ontarioor be willing to relocate to the area. This position may require travel.
- Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 2 years of InformationTechnologyexperience.
- Candidates authorized to work for any employer in Canada without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Minimum 5 years of ServiceNow scripting experience
- Experience in HRSD and ITSM modules is must.
- PowerShell Coding Experience is must
- Experience with Flow Designer Server Side scripting and Client Side scripting.
- Handson experience of ServiceNow Integration with third party application.
- Certifications: Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS)
- Development Experience in ServiceNow (3 years minimum)
- Implement the Human Resources application in order to set up HR data
- Configure applications to work with the organisations HR processes
- Strong experience with HR Service Management Knowledge Management Service Portal Chat Reporting Integrations and HR Hub
- Demonstrated competence in the various HR functional areas especially employee relations and change management
- Experience on Human Resources dashboards reports and other HR management modules to monitor and manage HR cases and employee satisfaction
- Design and develop new ServiceNow applications and services for HR Modules; including Case Management HR Administration
- Knowledge Base and Employee Service Centre
- Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation architecture definition and design solution implementation and roll out.
- Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution products architectures meeting the guiding principles of Greenfield Cloud based mobile first and zero customization.
- Define plan and develop solutions frameworks IPs etc. around ServiceNow and Service Management Domain.
- Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide.
- Experience designing and implementing client facing solutions leveraging involving ServiceNow.
- Experience of performance compliant design sustainable solution architecture
- Experience implementing and integrating enterprise software applications.
- Ability to understand ServiceNow lifecycle multitask time management skills
- Support and coordinate scheduling and execution of releases product upgrades new technology deployments.
- Business analysis and requirements gathering abilities.
- Ability to learn technology quickly through instruction and selftraining
- Practical experience with agile methodologies/tools
- Experience in running operations with ITIL processes / ITIL certified.
- Excellent Analytical and troubleshooting skill.
- Excellent in Verbal written communication.
- Creative thinking in implementing Service improvements (automation incident reduction etc.).
- Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
- Experienced in running operations following ITIL processes.
- Experienced in writing RFPs solutions and presentations during client visits.
- Experience with leading a geographically separated customers and onshore/offshore teams
Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 75000 to $ 103042
About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Employment Type
Full Time
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