ServiceNow Platform Architect
ServiceNow Platform Architect
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Job Description
PRIMARY PURPOSE
The ServiceNow Platform Architect is a technical leader responsible for providing consultive leadership to the ServiceNow Platform Team. This role ensures alignment of the ServiceNow platform with business strategy governance decisions and overall best ServiceNow Platform Architect documents the platform reviews new requirements for potential impact and provides controls to ensure the most appropriate technical solutions are leveraged within the platform while minimizing technical debt.
Major Responsibilities
- Responsible for creating and maintaining a detailed view of the existing architecture.
- Responsible for aligning ServiceNow platform capabilities with business strategy and the overall roadmap. Evaluates existing processes and internal functions to identify areas for improvement and suggest enhancements to optimize efficiency and effectiveness.
- Works closely with stakeholders and IT leadership to create a robust platform to ensures that the IT systems support the overall business strategy and operational needs.
- Leads the analysis of the impact of new requests and provides technical direction and architectural controls to assure effective implementation in compliance with design and quality standards.
- Leads the ServiceNow Platform Team in implementing technical best practices policies and procedures.
- Participates in code review processes makes recommendations for improvement and ensures architectural consistency across multiple project initiatives.
- Recommends tools processes and methodologies to improve emerging technologies and formulates recommendations.
- Mentors and coaches teammates in workflow and functionality on enhancements to the platform and/or processes and participate in implementing new solutions on the platform.
- Maintains expertise and knowledge of technology trends and technology landscape in the healthcare industry.
MINIMUM JOB REQUIREMENTS
Education
Bachelors degree in Computer Science Information Technology or a related field
Certification / Registration / License
ServiceNow System Administrator Certificate
Work Experience
Minimum of 7 years of experience within the ServiceNow platform
Knowledge / Skills / Abilities
Proven ability to troubleshoot and resolve complex technical issues
Proven experience in designing and implementing ServiceNow solutions custom applications and integrations
Demonstrated experience leading technical teams and managing complex projects
Experience in Agile methodology
Experience in working with business stakeholders to gather requirements and translate them into technical solutions
Strong technical abilities and a sound understanding of business strategy and policies governing the ServiceNow platform.
Strong technical foundation in ServiceNow either as a platform admin or developer
Excellent written and verbal communication
Experience in Enterprise Security and Architecture Enterprise and/or IT Service Management.
Proficiency in ServiceNow development and support
Strong requirementsgathering experience.
Proficiency in scripting languages such as JavaScript Web Services HTML CSS and Jelly
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
This position requires travel therefore will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment.
PREFERRED JOB REQUIREMENTS
Education
Advanced degree in a relevant discipline
Certification / Registration / License
Certified Technical Architect
Work Experience
Proven experience in an architect role
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and wellbeing programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:
Compensation
Annual Base Pay: $120328.00$188544.00
- Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
- Premium pay such as shift on call and more based on a teammates job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical dental vision life and Short and LongTerm Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Visit access your existing Total Rewards and view thisFAQto learn more about the internal transfer process.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other jobrelated instructions and perform any other jobrelated duties requested by their leaders.
Employment Type
Full-Time
